Upcoming service interruption

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What's new with the Web Action Team

Author: Bruce Lidl

Published on: March 17, 2018

On Saturday, March 24, from 9:00 AM to 5:00 PM, we will be conducting mandatory maintenance on the servers in our infrastructure. During the maintenance operation, most ANR online services will be offline. We will have technicians working during and immediately after the outage to ensure a rapid restoration of all services.

Following are some of the key services will be unavailable during this outage:

• All Site Builder websites will be unavailable

• All Portal tools, as well as login, Zoom and Zendesk will be unavailable

• Survey and Registration System will be unavailable, as well as credit card processing for event registrations

• Communication systems such as Collaborative Tools, Mailing Lists and File Vault will be unavailable

• Administrative systems such as the Grant Tracking System, ANR Directory, and DANRIS-X will be unavailable

If you have any concerns or comments about this outage, please let us know.

Comments: 3

Comments:

by Lauren Snowden

on March 21, 2018 at 8:27 AM

Thank you for the heads up!

by Allen Buchinski

on March 22, 2018 at 9:23 AM

Just to clarify, "Site Builder websites" refers to publicly available sites (vs. the Site Builder edit pages)? If yes, will there be a message posted or will users see an error or some kind?

Reply by Bruce Lidl

on March 22, 2018 at 1:18 PM

Hi Allen, yes, all SiteBuilder sites will be inaccessible during the outage. We are planning to have a placeholder page so that visitors are informed of what is going on. Hopefully that will avoid unnecessary confusion.