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News and updates from the statewide UC Master Gardener Program office.
by Susan P Lenz
on April 26, 2018 at 2:45 PM
I have 10 tasks pending on my page on which I record volunteer and CE hours: I am requested to record the hours for the completed volunteer activity. However, all the hours I am asked to add are already on the spread sheet. I always include hours when I add a new volunteer or CE activity. This appears to be a mistake in the new system. Please advise, thank you.
by Susan Gillison
on April 27, 2018 at 8:20 AM
Thank you, statewide MG team, for such wonderful support as we dive into the new VMS!
by Marcy Sousa
on April 27, 2018 at 10:12 AM
Excellent job to the Statewide Master Gardener Office and the IT crew that made this all happen. The new features are great and its very user friendly! Thank you for all of your hard work!
by Yvonne Savio
on April 28, 2018 at 4:20 PM
Videos helpful. Question: why are 5/19 events listed under "My Calendar" as well as "All Events"? I didn't sign up for any of them.
by Tina Paris
on April 30, 2018 at 10:43 AM
Terribly difficult to navigate.
by JT Williams
on April 30, 2018 at 11:11 AM
I may have missed something. From the portal when I click on Mendocino County under the Master Gardener VMS heading. It takes me to the VMS 3.1 test drive.  
Cheers JT
Reply by Melissa G. Womack
on April 30, 2018 at 3:13 PM
Hi JT - When testing the system it appears that you changed your status to "inactive/resigned". We corrected your status and you should now have access again to your counties VMS. Thanks!
by Linda Jones
on April 30, 2018 at 2:58 PM
ARGGHHHH! it is not accepting my new hours. Why does the basic process have to change to be "better"? We should be able to enter data as we always have and not have the system reject it~
Reply by Melissa G. Womack
on April 30, 2018 at 3:20 PM
I am so sorry that you are frustrated with entering your new hours. The entering hours process is almost identical to the previous VMS version, it was intentionally designed to be as similar as possible to help make the most common actions the same process. The main difference in VMS 3.1 is that hours can now be connected to events by selecting the event info from a dropdown menu. There is a short video to help walk you through entering hours here: or step-by-step instructions can be found here (section 2.2) Let me know if you need any additional help! Sincerely - Melissa
by Sandy L. Starkey
on May 1, 2018 at 2:34 AM
You had a VMS that was well designed with a beautiful layout, intuitive, and easy to use both on my computer and my iPhone. Why did you change it for something with no design, poor layout and requires s manual to use? I cannot acces the calendar and when I do I cannot find the dates. I feel like you have return to the 90s and Windows XP!! Totally not user friendly. I won’t waste my time with websites that are not user friendly.
by Ruth Shimomura
on May 1, 2018 at 3:26 AM
None of my volunteer hours are shown, although I have 20. Please reconcile this. Thank you!
by Dorothy M Downing
on May 1, 2018 at 11:14 AM
What a change! Especially for my aged brain, but we will all manage. My comment is that under 3.2, the word 'calensar' is 'mispelled'.
Reply by Melissa G. Womack
on May 1, 2018 at 12:03 PM
Hi Dorothy, Thanks for catching the typo! We have fixed it. Let us know if you need any help in the new system.
by Ann T Wright
on May 1, 2018 at 2:40 PM
Hi, Melissa - I am in Nevada County and I manage our website. Where can I find the link to Site Builder? Thanks!
by Lois Friske
on May 1, 2018 at 2:53 PM
I am so frustrated trying to entire my hours, I am giving up .
Reply by Melissa G. Womack
on May 2, 2018 at 9:52 AM
We understand that system changes can be frustrating and hope that you don't give up! Here is a helpful link to entering hours: While at first VMS looks very different – the process for entering hours is very similar to the previous system.
Reply by Melissa G. Womack
on May 2, 2018 at 9:52 AM
We understand that system changes can be frustrating and hope that you don't give up! Here is a helpful link to entering hours: While at first VMS looks very different – the process for entering hours is very similar to the previous system.
by Peggy Kenney
on May 7, 2018 at 8:53 AM
Where is our local discussion page?  
Also, I can't seem to get past the current week to sign up for the hotline later this month..?
by Peggy Kenney
on May 7, 2018 at 8:59 AM
Okay did get past the current week on the hotline calendar but still would like to know how to get to our local discussion page..? Thank you
Reply by Melissa G. Womack
on May 7, 2018 at 9:20 AM
In VMS 3.1 click on the "messages" tab on the left-hand navigation column, on the top of the page you will see a green "discussions" button. This button will take you to your discussion CT group. You can also find your CT groups/discussions directly from your portal account,, in the right-hand column under "Collaborative Tools 3.0". - Thanks, Melissa
by Gail Rose Lam
on May 11, 2018 at 7:04 AM
Thanks , I sent Feedback, but will ask you here about a slight glitch I noticed yesterday. More MGs are allowed to sign up for an event than have been requested causing more work for leads. The event does not announce that it is full and allows more signups than needed.  
Gail Rose Lam
by Steve I Morse
on May 19, 2018 at 12:24 PM
on the main VMS page "Your Calendar" lists the dates of events with the latest date first and earliest date last... if at all... I'm somewhat nervous that the earliest dates, tasks might be missing.. I want to know what's next... I would suggest it be in chronological order so that it is obvious what is next and what is upcoming after that...  
and I can on other sites move the tasks to various other calendar software other than ical... how about giving us the choice of which calendar I can export VMS events to such as yahoo (which also covers att)... and I'm sure that others might be using Google calendar... and maybe others... I have iPhone but I don't use iCal... mine is all on att/yahoo and has been for many years.  
Pet peeve of mine is the use of gray or faint type on the messages and elsewhere on VMS... considering the average age of MG I would suggest a more dense font vs. anything light. thank You.
by Bridget A Matz
on May 21, 2018 at 9:29 AM
I hope your day is going well. My start date is wrong and I'm not sure how to edit it. Please let me know how to fix that. Thanks for your time.  
by Marilynne Manfredi
on May 22, 2018 at 9:57 AM
I am having difficulty sending an email to our membership! I clicked "email all members" and then I get a repeated message "You have elected to email all volunteers" when I click "send." I've tried multiple times. What am I doing wrong?
Reply by Melissa G. Womack
on May 30, 2018 at 9:34 AM
Hi Marylynne, Messages has been fixed in the VMS system. Thank you!
by Joe Boldt
on May 24, 2018 at 12:55 PM
In the roster list, if I select to View All and then click a specific name, the back arrow changes the list to just display 10 again.
by Suzanne D Hennessy
on May 25, 2018 at 11:26 AM
Hi, I appreciate all the work that went into this revision, thanks. I agree with Steve Morse, when I'm on the first page, I see what I signed up for in October but this is only May. I want to see my volunteer commitments in chronological order; the recent dates can need to be scrolled down to and may be forgotten if the list is long enough.  
Thanks, Suzanne Hennessy
Reply by Melissa G. Womack
on May 30, 2018 at 9:35 AM
Hi Suzanne, We agree that this order would make more sense for display. It has been added to the list for the programmers to change in the future.
by Lydia Truce
on June 1, 2018 at 4:50 PM
When I do my Hours Report and create Excel spreadsheet, how do I go about globally removing IA (inactive resigned members). I am in charge of Certification Comm and it is now getting close to reviewing all members hours. I would like to say audit the hours, but auditing is not really the correct term as used in the CPA world. Nanette sent me such as report so it can be done and I need to know how to do it.  
Thank you. call me if you have to. 415-485-1758.
by Janet Duncan
on June 16, 2019 at 5:20 PM
I cannot login as it says: "This volunteer is not on any rosters"
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