C&G Process Improvement Chart

Area	Existing Improvement	Planned Improvement
Communication	GTS system provides the ability to view the up-to-date status of a proposal or award and indicates the name of the C&G analyst handling the proposal.	Provide more guidance within GTS on how to determine status. Provide more step-by-step guidance on C&G website on how to use the system
Timeliness	A short video explaining how to use GTS and a video on preparting Grants.gov proposals can both be accessed on-line from the Training Coordination website.	The C&G website is being updated with increased content, updated staff assignments, and direct links to training materials housed on other sites.
Training	PI Training Manual; PI Training Coordination courses, and UCCE Office Managers training - June 2012	Updated website will include more guidance on C&G topics
UC & ANR Policies / Procedures	PI Training Manual	Updated website will include more guidance on C&G topics
Forms		All C&G forms are being updated as fillable PDFs
Role Clarification		C&G will work with BOC, SPU, Admin Policies & Biz Contracts, and Development to provide clarification on which unit should be contacted for specific issues
Staffing & Workload		no changes currently planned
Overall