UCANR

Survey Tool - Touchnet

Survey Tool - TouchNet - Resolved

Date Created

Issue Summary

Status

Resolved 1/25/2024

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1/19/2024

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1/8/2024

1/25/2024 Update - TouchNet has identified a fix and it’s in place. We continue to monitor for any remaining issues.

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1/19/2024 Update - UC Davis has escalated issue with TouchNet to support the post-back issue.

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UC ANR survey administrators may see survey transactions that do not show payment success messages. Payments will have posted, however, and the UC ANR Aggie Enterprise team is working with UC Davis to resolve the issue of not receiving the confirmation.

Resolved 1/25/2024

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Source URL: https://ucanr.edu/site/anr-aggie-enterprise/survey-tool-touchnet