| Title | Party-Directed Mediation: Helping Others Resolve Differences - (2nd Ed, 2009) – Chapter 8 |
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Repository View: https://ucanr.edu/repository/a/?a=67332 Direct to File: https://ucanr.edu/repository/a/?get=67332 |
| File Information | The ability to offer and receive apologies is a critical interpersonal negotiation tool. Nora seems receptive to an example of an apology offered by the mediator—a situation in which he felt the need to apologize not for what he did or said, but for what happened as a result of a dispute. The mediatior meets with Nora for the first time. |
| Author |
Billikopf, Gregorio
Area Farm Advisor emeritus
Labor management in agriculture: employee productivity (employee selection and testing, piece-rate pay design, incentive pay, internal wage structure and quality control); interpersonal mediation (co-worker mediation, supervisor-subordinate mediation, communication, interpersonal negotiation skills, effective listening); and supervisor training (employee discipline, praise, performance appraisal). |
| Publication Date | Jan 2, 2009 |
| Date Added | May 1, 2009 |
| Description | Nora’s First Pre-Caucus. |
| NALT Keywords |