To propel UC ANR into the future of Extension, share, and learn with others!
ANR Strategic Learning Areas

Upcoming webinars (what's in the pipeline?)
  Extension Delivery
  Building Support
  Office, Team, & Personal Development
  Diversity, Equity, & Inclusion

Past Webinar Recordings
Just want Technical information? Visit the Strategic Initiatives (SI) Knowledge Bank

Upcoming webinars (what's in the pipeline?)

  Extension Delivery
  Building Support
  Office, Team, & Personal Development
  Diversity, Equity, & Inclusion

Extension Delivery

Best practices for building relationships with elected officials and developing support for your program
Thursday, October 21, 2021
12:00 - 12:30 pm

Building support within your community is key to the success of your programs, and that community includes local elected officials. This WebANR will focus on best practices for building and maintaining relationships with elected officials and their staff. It will also help you understand how to best communicate your impacts in a manner that government officials understand and can easily digest. Sneak-peek: one-pagers are your friend and regular contact is crucial. Presented by Anne Megaro, Government and Community Relations Director.

Zoom link: https://ucanr.zoom.us/j/751701428?pwd=Q1ZrbUtoQVJwMXJVRkQydUlwNytJQT09

Password: 4Learning | +1 669 900 6833 | Webinar ID: 751 701 428

Past webinar recordings

Diversity, Equity, & Inclusion

Past webinar recordings

Making the Unconscious Conscious: Understanding and Mitigating Bias (UC Learning Center Course)

Oct. 27, 2021 
9 a.m. – 12 p.m.
Hamilton Room, Heitman Staff Learning Center

March 8, 2022 
1 – 4 p.m.
Virtual Instructor-led Training

May 26, 2022 
9 a.m. – 12 p.m.
Virtual Instructor-led Training

Click to register and for more information.

Participants will be introduced to theory and language in understanding implicit and explicit bias. Using personal reflection, experiential exercises and case studies, participants will gain greater awareness when they engage in bias and gain essential knowledge and skills (tools) in how they recognize and mitigate biases in both personal and professional domains. This session includes an exploration of how the pandemic has impacted this area of diversity, equity and inclusion. NOTE: Class is subject to a minimum enrollment of 15 to proceed. Register with the waitlist if the class is full.

Registration now open for Othering and Belonging Conference (UC Berkeley)
Oct. 18-19, 2021
Click here to register.
Click here for information on fees, which are tiered.

“Risk and the Courage to Bridge" is the theme of UC Berkeley's Othering & Belonging Conference. Strong on vision and hope, scholarship and strategy, it includes poets and well-known book authors.

In the introduction video, john a. powell, director of the Othering and Belonging Institute, says, "There are two competing visions, or stories, that are emerging in the world today, and one story is a story about a smaller and smaller we that's hierarchical, that's based in fear. And the other vision is an expanding we, where we share with each other—we share the Earth, we share our dreams, and we learn to care and love each other, in our similarities and our difference. And those visions are competing with each other across the globe. We're great because of the future we are building together. So it's not who were we, it's who will we be, who are we becoming. And all of you become a bridge, become an author, of that future."

How Culture Impacts Communication (UC Learning Center)
Click here to register

Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging. In this course, you'll learn about the importance of achieving a proper mindset for cross-cultural communication. You'll explore aspects of cultures that affect how people communicate across cultural boundaries. You'll learn also considerations for speaking and writing in cross-cultural environments.

Skills for Inclusive Conversations (LinkedIn Learning)
Click here to access course

Organizations reap the benefits of diversity—when employees bring their whole, authenticselves to work. Diverse teams are more productive, innovative, and engaged. Authenticity at work includes sharing and speaking up about work and life experiences that may be different based on one's identity. Developing the skills to conduct meaningful conversations on potentially polarizing topics such as race, religion, and gender is critical for human resources professionals, managers, and team leaders. Mary-Frances Winters offers a multistep process for building the skills necessary to engage in inclusive conversations. Find out how to conduct an exploratory self-assessment to better understand yourself and your team, learn tactics to go from polarization to common ground, and discover practical techniques for discussing difficult topics. Click for more information. To request your LinkedIn Learning account, contact ANR IT at help@ucanr.edu.

Building Support

Past webinar recordings

Foreign Engagement: Disclosures to UC ANR and Research Sponsors
Wednesday, Oct. 27, 2021
9:30 - 10:30 a.m.

Information and guidance on how to comply with UC, ANR, and federal grant policies in areas related to foreign engagement. With Kathy Nolan.

Zoom https://ucanr.zoom.us/j/751701428?pwd=Q1ZrbUtoQVJwMXJVRkQydUlwNytJQT09
Password: 4Learning | +1 669 900 6833 | Webinar ID: 751 701 428

Giving Tuesday: Strategies for Success
Wednesday, Oct. 27, 2021
12 - 12:45 p.m.

This webinar is inspired by the global giving movement known as #GivingTuesday, following Thanksgiving and kicking off the year-end giving season. Learn how UC ANR can capitalize on this day of giving and raise funds for our local programs using resources available from the statewide office. 2020 marked UC ANR's most successful #GivingTuesday yet with dozens of groups raising funds for county-based use. UC ANR Director of Annual Giving and Donor Stewardship, Emily Delk and Social Media Strategist, Dora Garay will present social media toolkits, timelines, and recommended campaign strategies for success. Presented by Emily Delk, director of Annual Giving and Donor Stewardship and Dora Garay, social media strategist.

Zoom: https://ucanr.zoom.us/j/97664360999
Meeting ID: 976 6436 0999 
+1 669 900 6833 US | One tap mobile +16699006833,,97664360999# US 

Open Forum/Questions for Office of Contracts and Grants
Wednesday, Nov. 17, 2021
9:30 - 10:30 a.m.

The world of contracts and grants can sometimes seem complicated. Let us help you alleviate your concerns. Please join Kathy Nolan, Kim Lamar and the Office of Contracts and Grants team for an open forum to answer your most compelling questions.  If possible, please send us questions in advance (not required) for an informative discussion. Email questions to kdlamar@ucanr.edu.

Zoom: https://ucanr.zoom.us/j/751701428?pwd=Q1ZrbUtoQVJwMXJVRkQydUlwNytJQT09
Password: 4Learning | +1 669 900 6833 | Webinar ID: 751 701 428

Office, Team, and Individual Management

Past webinar recordings

Qualtrics: Helps close your clientele's experience gap (Qualtrics)
How do you turn an ANR client into an ANR enthusiast? An ANR workshop into a trusted one? An ANR tool into a go-to tool? You can use Qualtrics, the software platform that helps you be at every meaningful touchpoint for every experience and predict which changes will resonate most with your participants and stakeholders. As they say at Qualtrics, ‘their mission is to close the experience gap.'

If you do not already have your Quatrics account and would like to request one, please register by completing this  online form for a UC ANR Qualtrics account. Qualtrics is not a replacement to the ANR Portal Survey Tool and our Qualtrics account does not currently have the option add workshop payment. Suggested use for Qualtrics includes for workshop evaluations, needs assessments, data collection, etc. The UC ANR Qualtrics license is managed by Program Planning and Evaluation (contact Kit Alviz, kit.alviz@ucop.edu) and training and technical support are provided by Qualtrics.

Disability Management for Managers and Supervisors (UC Davis)
Tuesday October 26, 2021 (UC Davis)
8:30–12:00
Click here to register.

This course addresses what supervisors need to know regarding the requirements to accommodate employees with disabilities under federal and state law as well as university policy.

Do you know what is meant by "the interactive process"? Did you know that...

• the interactive process is mandatory on the part of employers?
• both the employer and employee have a duty to assist in a reasonable accommodation search?
• an employer has an ongoing obligation to continue the interactive process if the first efforts are not successful?

In this informative course you will discuss questions such as these and learn about helpful resources concerning disability management. Click here to read more.

Customer Service Essentials (UC Learning Center course)
Thursday October 14, 2021
1:00 – 4:30 p.m.
Click here to register.

-or-

Thursday October 21, 2021
1:30 – 5:00 p.m.
Click here to register.

This course focuses on customer service essentials that elevate service levels, whether interacting with internal or external customers.

Everyone has experienced superb customer service as well as difficult interactions both as a customer receiving service and as an employee dealing with unhappy customers. In addition to fun and informative learning activities, through this course you will gain insights, tips and skills for dealing with difficult customer situations. You will then apply those skills to specific workplace scenarios. This interactive course is for anyone interested in maximizing the essentials of customer service in their organization. This course's individual and team activities will stimulate interest and reinforce key concepts that participants can apply immediately to their work at UC Davis.

Upon completion of this course, participants will be better prepared to:

• Understand what customer service skills are essential to any job
• Anticipate and meet customer expectations
• Apply appropriate strategies for dealing with customers in a variety of situations

How to Give Constructive Feedback to Your Boss (LinkedIn Learning blog post)
By Rachel Parnes

In a professional setting, we're all used to our managers providing us with feedback, both positive and negative. But what happens when the tables are turned—when you disagree with something your manager said, or how they're handling a situation?

It can be tricky to open up that conversation and give feedback up the chain. 

“Most of us don't want to tell someone something that we think they don't want to hear, especially if that someone has more of a senior title,” says Amy Bateman in How to Give Negative Feedback to Senior Colleagues (Course – 19 minutes). But if you do it well, she says, your professional relationships will be improved, not damaged. Click here to read more.

Request your free LinkedIn Learning account by contacting ANR IT @ help@ucanr.edu.

Empathy
Psychology Today says Empathy is "...the ability to recognize, understand, and share the thoughts and feelings of another person, animal, or fictional character. Developing empathy is crucial for establishing relationships and behaving compassionately. It involves experiencing another person's point of view, rather than just one's own, and enables prosocial or helping behaviors that come from within, rather than being forced." Click here to read more on Connect Extension.

New! ANR Supervisor Café' (via Zoom)
Click to register

Come join other ANR Supervisors in discussing challenges, resources, and ideas for best practices in human leadership. Sessions will be informal with general topics such as EPARs, transitioning back to work in person, goal setting for staff and possible presentations.

If this is something you're interested in, please share in this survey link. Details of dates and times to follow shortly. We plan to kick off in August 2021. For questions, please contact

Christine Davidson, EFNEP Program Supervisor @cdavidson@ucanr.edu.