WIB EDI Workshops
Coping with the Impact of Current Events Workshop by Alison Ward, Psy.D.
Bystander Intervention Workshop Learning Notes
Spectrum of Disrespect
| Small Actions/Words | Worrisome Actions/Words | Damaging Actions/Words |
|
Not listening; speaking over people Intentionally undermining others (including gossiping) Failing to greet or acknowledge certain people Excluding others Inability to try new/different ideas |
Shaming/humiliation, often in the form of "jokes" Refusal to acknowledge the contributions of others Failure to support a co-worker Making faces/rolling eyes
|
Inappropriate comments/sexusal innuendos Hostile notes/emails Verbal abuse Inappropriate touching Requesting sexual favors Sexual assault
|
The 5D's of Bystander Intervention
Why intervene? By intervening we reduce the trauma of harassment for the person who was harmed and we slowly chip away at the culture of harassment, and replace it with one of humanity and show disrespect is not tolerated in UC ANR (Right To Be).
- Distract: subtle actions to interrupt the harassment
- Delegate: ask a third party for help
- Document: recording or taking notes of harassment incident
- Delay: speak to the victim of harassment to check in on them
- Direct: naming the inappropriate behavior and confronting harasser
More Information found HERE
5D's of Bystander Intervention Animation Series
This animation series was created by the Asian Americans Advancing Justice AAJC. The videos are available in the following languages: Cantonese, English, Hindi, Korean, Mandarin, Spanish, Tagalog, Thai and Vietnamese
Conflict De-escalation Workshop Learning Notes
Conflict is a part of everyday life. Conflict can be an impetus for positive change and/or it can be harmful. The workshop shared a few techniques about how to respond.
Conflict De-escalation focuses on the person(s) creating the conflict.
Reasons Conflict Happens
- Fear
- Scarcity (Scarcity mindset)
- Individual Stress
- Communication Issues
- Bias
There is NO EXCUSE for individuals to act from a position of hate or bias.
Levels of Escalation
| Agitation | Escalation | Peak Conflict |
|
Making faces Loud, aggressive sighs Clenching fists or jaw Aggressive body language |
Pacing - Finger pointing Aggressive tone Raised voice Argument erupts
|
Verbal abuse Inappropriate touching Physical aggression Display of weapons Assault or sexual assault |
Key Actions:
- Patience
- Willingness to Listen
- Seeing Others Humanity
How To:
- Observe: Pay attention to others' behavior.
- Are you the right person?
- Can you manage your own escalation?
- Could your identities put you at increased risk?
- Are your own biases affecting how you perceive the situation?
- Can you access exits?
- Is the person escalating b/c intoxicated or having a mental health challenge?
- Are you with people who would have your back?
- Are you the right person?
- Breathe: Ground yourself.
- Breathe Deeply - utilize Box Breathing
- Notice - tension location in your body
- Ground your feet/back to something solid
- Talk to someone you trust
- Name your emotions
- Connect: Use language and listening to connect.
- Build opportunity to create connection - empathy
- Focus on the person
- Directly ask if they would like to have a conversation
- Validate their feelings - do not need to validate their opinions
- Utilize non-verbal cues - soft, steady voice and maintaining eye contact (*be careful w/ body language b/c there are different cultural expectations)
- Change the Environment
- Offer to go somewhere else - remove from current location
- Encourage bystanders to provide space
- Always maintain a 6 foot distance and respect personal space
- Show up with Care
- Allow for silence - provide space for person to process
- Ask clarifying and open - ended questions
- Repeat/Reflect what the person shares
*Neurodivergent colleagues can possibly respond differently based on possibly different communication styles.