University of California
ANR Employees

ANR 2021 Administrative and Support Services Customer Satisfaction Survey

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The UC ANR 2021 Customer Satisfaction Survey will enable us to assess the effectiveness of our administrative and support services teams and current levels of customer service.   This is the inaugural survey year and the survey will be repeated in future years.  Honest and candid survey responses from ANR academics and staff will contribute to our efforts to improve processes and services.  Your survey responses, which will be collected and tabulated by an independent third party, are strictly confidential.

The survey period opens on Tuesday, November 16, 2021 and ends Friday, December 10, 2021.   On November 16th, you will receive an email invitation to take the UC ANR Administrative and Support Services Customer Satisfaction Survey. The invitation will include instructions, a link to the survey and your unique Access Code.  Throughout the survey period, there will be multiple email reminders.

Gift Card
As a token of appreciation for completing the survey, participants will be entered into a drawing to win one of 100 $20 gift cards.  Random drawings of participants who have completed the survey will take place on November 24 (for 40 gift cards), December 3 (for 30 gift cards), December 9 (for 20 gift cards) and December 13 (for 10 gift cards).

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To learn more, please read the Survey FAQs, click here.

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For questions regarding the survey, please email:






Fifteen ANR administrative and support services units
are included in the survey. To review detailed descriptions of the units, click here.

  • Academic Human Resources
  • Business Operations Center
  • Development Services
  • Facilities, Planning & Management
  • Financial Services
  • Government and Community Relations
  • Information Technology
  • Office of Contracts and Grants
  • Office of Controller & Business Services: Administrative Policies, Compliance & Programmatic Agreements
  • Program Support Unit
  • Resource Planning and Management
  • Risk and Safety Services
  • Staff Human Resources
  • Statewide Programs and RECs Operations
  • Strategic Communications
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