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University of California
ANR Employees

L&D: Virtual program building, DEI in youth programs, YouTube, Qualtrics

Image by Arek Socha from Pixabay

ANR Learning & Development Webpage | Past Webinar Recordings
Do you have a training to offer? Contact ANR Learning & Development and let us know!


Innovation Skill-Building Experience (Sessions 3&4)
Aug. 3, Aug. 10, 2021
10:30 a.m. - 12:30 p.m.
Click to apply here.

Do you have a project idea that needs incubation, innovation, and ways to get to implementation and impact faster? Are you looking to learn about design thinking and lean experimentation combined with Cooperative Extension's best practices for solving important community issues? Are you interested in becoming an Innovation Facilitator/Coach for future Impact Collaborative events and to support your institution's teams and teams across the nation? Are you already an Innovation Facilitator or a team member who would like a refresher on the Innovation Skill-Building process? If you answered yes, to any of these questions then join us to explore the Impact Collaborative's Innovation Skill-building experience in a whole new way: The ISBE will meet via Zoom for four sessions covering specific ISBE building blocks to spark ideas, increase innovation, and turbocharge implementation to ultimately create local impact.

Click here to read more. For Extension Members Only. Members can register here. Note that ANR is a member and all ANR employees can register for access.

Image by Laci Molnár from Pixabay.

Building Virtual Program That Works!

Aug. 16, 18, 20 2021
9 - 11 a.m. PDT

Click here to register. Cost $30.00. Space is limited!
The University of Maryland Extension invites you to join in the highly interactive, three-session virtual program hosted on Zoom. The program provides you with practical and applicable techniques and resources to create learner-centered virtual programs.

Our program provides you with evidence-based models and an in-program experience of building your own virtual program framework. By the end of the program, you will leave with numerous resources as well as your own prospective virtual program framework. This program does not train you on virtual platforms but the foundational aspect of the virtual program building that ensures a successful program implementation. Click here to read more.

Land-Grab Universities: Owning The Truth And Sharing The Path To Making Amends
Oct. 6, 2021, 9-11 a.m. PT

A symposium in October will highlight some of the work being done at The Ohio State University to better understand their history as a Land Grant institution and make amends with Tribes.

Additional info and registration:

If you're curious to see where the Morrill Act land grants in California were located, Andy Lyons of IGIS created an interactive map at "An interesting factoid is only 8.5% of the 1.7 millions acres transferred in California under the Morrill Act went to support UC. The rest went to fund the endowments of land grant institutions in other states," he said. (Click here to see which state got the most land in California).


Working with Volunteers to Maximize Fund Raising Success
TBD - September 2021
More details to come!

To access archived recordings of previous Building Support Webinars, click here.


Diversity, Equity and Inclusion in Youth Programs: Developing Inclusive Program Structures
Tuesday, Aug. 3, 2021
8 - 9:30 a.m. PDT
Click here to RSVP. (See RSVP on right hand side of page/click “Yes”)

Youth programs that are welcoming and safe are built on a program structure aimed at protecting and empowering all young people. Learn how your youth program structure can impact diversity, equity, and inclusion and strategies for adapting your program structure to make it more inclusive.

This webinar is first in a series. The second webinar, Diversity, Equity, and Inclusion in Youth Programs: Fostering Supportive Adult – Youth Relationships, is on Aug. 24, 2021.

Participants will:

  • Be introduced to the Youth Inclusion Implementation Guide (YIIG) and Module
  • Be introduced to the model for adult learning within the YIIG (i.e. reflective practice)
  • Learn how program structure impacts Diversity, Equity and Inclusion (DEI)
  • Learn strategies to adapt program structure to increase DEI

Click here to read more. Image by Clker-Free-Vector-Images from Pixabay.

Diversity Awareness Workshops 2021-2022 (UC Davis)
Thursday and Friday, Aug. 26 & 27, 2021
8:30 a.m. to 5 p.m.
Click here to register. Complete by Aug. 6, 2021, to be considered for these sessions.

The first of our two-day diversity workshops is scheduled for, with more sessions planned in fall, winter and spring. We are planning for this session to be in-person, following University guidelines and protocols in response to COVID. If selected, we ask participants to comply with the guidelines.

Selected participants will receive a confirmation letter with additional information; those not selected this year will be notified and their names will be placed on the waiting list, and they will receive priority for future sessions.

At this time, we are only able to consider participants who have not attended the workshop in previous years. If you have any questions, please contact Sunny Dosanjh at or at (530) 754-0610. Click here for more information.

How Culture Impacts Communication (UC Learning Center)
Click here to register

Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging. In this course, you'll learn about the importance of achieving a proper mindset for cross-cultural communication. You'll explore aspects of cultures that affect how people communicate across cultural boundaries. You'll learn also considerations for speaking and writing in cross-cultural environments.

Skills for Inclusive Conversations (LinkedIn Learning)
Click here to access course

Organizations reap the benefits of diversity—when employees bring their whole, authenticselves to work. Diverse teams are more productive, innovative, and engaged. Authenticity at work includes sharing and speaking up about work and life experiences that may be different based on one's identity. Developing the skills to conduct meaningful conversations on potentially polarizing topics such as race, religion, and gender is critical for human resources professionals, managers, and team leaders. Mary-Frances Winters offers a multistep process for building the skills necessary to engage in inclusive conversations. Find out how to conduct an exploratory self-assessment to better understand yourself and your team, learn tactics to go from polarization to common ground, and discover practical techniques for discussing difficult topics. Click for more information. To request your LinkedIn Learning account, contact ANR IT at


Resolution Re-do: How to Get Your Habits Back on Track (VitalSmarts)
Tuesday, Aug. 3, 2021
9 – 9:40 a.m.

Click here to register.

It's official. We're halfway through 2021 and chances are your New Year's resolutions are long forgotten. But here is some good news…

It's not too late.

Let us help you get back on track and set you up for a successful and productive second half of 2021. Join Scott Robley, Master Trainer and behavior change expert. With this presentation Resolution Re-do: How to Get Your Habits Back on Track, you'll learn:

  • Why your resolutions might have derailed and how to create habits that stick.
  • How to tap into the science of habit formation and eliminate the guesswork.
  • How to become a finisher and end 2021 on a high note.

This free course is a product review from VitalSmarts®.

Image by Wokandapix from Pixabay.

Analytical Skills Development (UC Davis Course link)
Aug. 2, 9, 16, 23, 30, 2021
8:30 a.m.- 4:30 p.m.

Click here to register in the UC Learning Center. If the course is full, you can express your interest in the wait list.

Session 1-2: Essential Analytical Skills
Session 3: Critical Thinking Tools
Session 4: Analytical Writing Skills
Session 5: Problem Solving Tools

Through a combination of lecture and skill-building exercises, each session in the series focuses on a key component of analytical skill development.

Develop core analytical abilities and learn how to manage analytical work assignments using the techniques covered in the Analytical Skills Development series. Note: Participants are expected to attend all five sessions in the series.

Youtube made easy - the basics (WebANR)
Thursday, Aug. 19, 2021
Noon – 12:30 p.m.

Join Clin Xu and Charles Go to find out why you might need a YouTube account and the basics.

Learning objectives:

  • Do I need a YouTube account (
  • Creating a YouTube account
  • Creating content Downloading video mp4 from Zoom - different sources for content but today's focus from zoom recordings, Loading mp4 file, Selecting options such as made for kids/not made for kids; Unlisted/Private video
  • Downloading video mp4 from Zoom
  • Loading mp4 file/ Selecting options such as made for kids/not made for kids; Unlisted/Private video
  • Creating a title/editing in Zoom
  • Closed captioning - using the Zoom transcription, upload to YouTube, editing to match said vs. transcript


Password: 4Learning
Or join by phone: +1 669 900 6833  
Webinar ID: 751 701 428

Qualtrics: Helps close your clientele's experience gap (Qualtrics)
How do you turn an ANR client into an ANR enthusiast? An ANR workshop into a trusted one? An ANR tool into a go-to tool? You can use Qualtrics, the software platform that helps you be at every meaningful touchpoint for every experience and predict which changes will resonate most with your participants and stakeholders. As they say at Qualtrics, ‘their mission is to close the experience gap.'

If you do not already have your Quatrics account and would like to request one, please register by completing this  online form for a UC ANR Qualtrics account. Qualtrics is not a replacement to the ANR Portal Survey Tool and our Qualtrics account does not currently have the option add workshop payment. Suggested use for Qualtrics includes for workshop evaluations, needs assessments, data collection, etc. The UC ANR Qualtrics license is managed by Program Planning and Evaluation (contact Kit Alviz, and training and technical support are provided by Qualtrics.

Disability Management for Managers and Supervisors (UC Davis)
Tuesday, Aug. 17, 2021 (UC Davis Health)
8 - 11:30 a.m.
Click here to register.


Tuesday, Oct. 26, 2021 (UC Davis)
8:30 a.m.–12 noon
Click here to register.

This course addresses what supervisors need to know regarding the requirements to accommodate employees with disabilities under federal and state law as well as university policy.

Do you know what is meant by "the interactive process"? Did you know that...

  • the interactive process is mandatory on the part of employers?
  • both the employer and employee have a duty to assist in a reasonable accommodation search?
  • an employer has an ongoing obligation to continue the interactive process if the first efforts are not successful?

In this informative course you will discuss questions such as these and learn about helpful resources concerning disability management. Click here to read more.

Customer Service Essentials (UC Learning Center course)
Thursday, Oct. 14, 2021
1 – 4:30 p.m.
Click here to register.


Thursday, Oct. 21, 2021
1:30 – 5 p.m.
Click here to register.

This course focuses on customer service essentials that elevate service levels, whether interacting with internal or external customers.

Everyone has experienced superb customer service as well as difficult interactions both as a customer receiving service and as an employee dealing with unhappy customers. In addition to fun and informative learning activities, through this course you will gain insights, tips and skills for dealing with difficult customer situations. You will then apply those skills to specific workplace scenarios. This interactive course is for anyone interested in maximizing the essentials of customer service in their organization. This course's individual and team activities will stimulate interest and reinforce key concepts that participants can apply immediately to their work at UC Davis.

Upon completion of this course, participants will be better prepared to:

  • Understand what customer service skills are essential to any job
  • Anticipate and meet customer expectations
  • Apply appropriate strategies for dealing with customers in a variety of situations

How to Give Constructive Feedback to Your Boss (LinkedIn Learning blog post)
By Rachel Parnes

In a professional setting, we're all used to our managers providing us with feedback, both positive and negative. But what happens when the tables are turned—when you disagree with something your manager said, or how they're handling a situation?

It can be tricky to open up that conversation and give feedback up the chain. 

“Most of us don't want to tell someone something that we think they don't want to hear, especially if that someone has more of a senior title,” says Amy Bateman in How to Give Negative Feedback to Senior Colleagues (Course – 19 minutes). But if you do it well, she says, your professional relationships will be improved, not damaged. Click here to read more.

Request your free LinkedIn Learning account by contacting ANR IT @

Psychology Today says Empathy is "...the ability to recognize, understand, and share the thoughts and feelings of another person, animal, or fictional character. Developing empathy is crucial for establishing relationships and behaving compassionately. It involves experiencing another person's point of view, rather than just one's own, and enables prosocial or helping behaviors that come from within, rather than being forced." Click here to read more on Connect Extension.

New! ANR Supervisor Café' (via Zoom)
Click to register

Come join other ANR supervisors in discussing challenges, resources and ideas for best practices in human leadership. Sessions will be informal with general topics such as EPARs, transitioning back to work in person, goal setting for staff and possible presentations.

If this is something you're interested in, please share in this survey link. Details of dates and times to follow shortly. We plan to kick off in August 2021. For questions, please contact Christine Davidson, EFNEP program supervisor, at

New Employee Administrative Orientation
Tuesday & Wednesday, August 17 & 18, 2021
9 a.m. – Noon
Click here to register.

Learn about ANR administrative units and statewide programs and institutes!

Who should attend: All UC ANR Employees (academics, staff and affiliated staff on campuses, counties and RECs) who have not participated in an administrative orientation in the past.

Priority will be given to those hired by ANR within the past year. Click here to read more.


Everyone can learn something new.

ANR Learning & Development
Find webinar announcements and recordings here.

Posted on Tuesday, July 27, 2021 at 6:05 PM

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