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Learning & Development - Community engagement, social media, leadership, designing presentations

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ANR Learning & Development Webpage
Webinar Recordings

Be a part of the ANR Learning Culture. Find upcoming and ICYMI (in case you missed it) webinars and resources in these following sections:

Extension Deliver
Diversity Equity, and Inclusion
Office, Team, and Personal Management
Building Support

Do you have a learning topic you would like to present to our ANR colleagues that covers the ANR Strategic Plan 20-25 or one of these four strategic learning goals? Submit your webinar idea here.


ICYMI - The Power of Stories in Extension and Behavior Change: Insights of a Professional StoryTeller (Video) Douglas Gayeton, Founder of Lexicon (August 24, 2021).

Impact Collaborative Innovation Facilitator Training (Q3, Part I) (Connect Extension)
Tuesday, Sept. 7, 2021

10 a.m. - 12:30 p.m.
Click here to register.

Become an innovation facilitator!

Are you someone who is always looking for new ways to improve? Do you like adopting innovative ideas and helping others along the way? Would you like to be a leader who helps teams design cutting edge programs/projects that make real impact? If so, please consider joining our innovation facilitator team! Click here to read more.

Our innovation facilitator training provides you with a new way of looking at innovation. Once trained, you are an invaluable asset in helping teams develop projects or programs more quickly and connect them with national resources. You will use our innovation incubator process to bring fresh ideas aligned with institutional goals to every team you work with.

Today, there are 151 Innovation Facilitators across Cooperative Extension working to synergize innovative efforts in their own states, institutions, and supporting regional & national teams.

Image by Gordon Johnson from Pixabay

Social Media - How to Increase Engagement
Thursday, Sept. 16, 2021
12 - 12:30 pm

Join Doralica Garay, our new social media expert to learn how social media best practices can help increase online engagement.

Zoom link:
Password: 4Learning | +1 669 900 6833 | Webinar ID: 751 701 428

Save the Date: Annual Conference – National Association of Extension Programs and Staff Development Professionals (NAEPSDP) Moving Forward in a New World
Nov. 30-Dec. 2, 2021

This will be the association's second virtual conference. As we were able to demonstrate in 2020, due to the expertise and flexibility of our membership, the association can conduct an excellent and productive virtual conference.To see a tentative agenda for the conference, go to: 2021 NAEPSDP Conference Tentative Schedule.
We are looking forward to getting together virtually to again interact with colleagues and share ideas and successes!

Rev-up Your Virtual Leadership Series: Rev-up the Focus!
Sept. 22, 2021

11 a.m. - 12 p.m. PDT
Click here to register.

This four-part series is part of our Impact Collaborative program and is for Extension Directors and Administrators, and Extension Program Leaders from Extension Foundation Member Institutions. Rev-up Your Virtual Leadership includes discussions on how to lead when we've lost the ability to put a hand on a shoulder.

Part III: Rev-Up the Focus!
Deciding what not to do is just as important as deciding what to do. Being “busy” is the easy choice. Learn the secret to doing the right things!

The SEED Method: An Evidence-Based Method for Engaging Communities (Connect Extension)
SEED Method Technical Office Hour
Upcoming office hours:

  • Wednesday Sept. 22, 2021, Noon PDT
  • Tuesday, Oct. 12, 2021, 10 a.m. PDT
  • Wednesday, Oct. 27, 2021, Noon PDT

What are the office hours?  One-hour sessions offered from August through October 2021,  to provide a forum for you and your team to bring your questions on applying the SEED method and/or SEED method tools to your research or action planning project.
Who are these office hours for?

  • Anyone, any institution or any team that has attended a previous webinar and is interested in using the SEED Method or any of the SEED Method tools for their project!
  • All subgroup members interested in using the SEED Method or any of the SEED Method tools.
  • Anyone or any institution that has heard about the SEED Method and is thinking of using it for your research, program implementation, or action planning, but still has questions.

Zoom link for all sessions:

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Annual Project & Program Summit - Impact Collaborative
Oct. 5 - 7, 2021
9 a.m. - 2 p.m. PDT

Click here to register

Location: Virtual
Registration Deadline: Sept. 17, 2021

The Extension Foundation invites teams of Cooperative Extension faculty, staff and their community partners from member institutions to its annual Impact Collaborative Project & Program Summit.

The Impact Collaborative Summit helps increase Cooperative Extension's organizational readiness and capacity for innovation and change by connecting teams with skills, tools, resources, and partners that can expand and deepen their impact. Participating teams will receive one-on-one support from coaches to help identify gaps in their project and program planning and have access to our network of expert Key Informants to help fill those gaps.     

Registration Information: The Impact Collaborative Summit is a team event. All participants must be part of a team to participate. Community partners are encouraged to participate on teams. We highly recommend sending teams that include three to eight individuals focused on a project or program aligned with state/institutional strategic priorities and/or community issues.

Extension Foundation Update
By Aaron Weibe

Created by Extension directors and administrators starting in 2001, the Extension Foundation facilitates and supports the success of Extension professionals and systems. The bylaws state the foundation's purpose is "Helping Cooperative Extension professionals make a visible and measurable impact on local issues." The Extension Foundation mid-year update details funding, impacts and progress towards helping Cooperative Extension professionals advance their work. A timeline of the history, including the logo change from eXtension to the Extension Foundation is available here. The Foundation Board of Directors, who are also members of the Cooperative Extension Section, are listed here.

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Is it Bullying? Awareness, Understanding & Strategies in Dealing with Abrasive Behaviors in the Workplace
Sept. 8, 2021 (virtual)
8:30 a.m. –12 p.m.
Virtual instructor-led Ttaining

Nov. 18, 2021 (in person and more dates)
1–4:30 p.m.
Click here for more information.
Click here to register.

Participants will learn skills for responding to abrasive behaviors in the workplace, examine one's own behavior (self-reflection) that impacts interaction with colleagues and workplace climate, and explore strategies for empowering ourselves and others in cultivating inclusive work environments. Throughout the course, participants will have the opportunity to discuss hypothetical workplace case studies and apply various proactive and response strategies to these cases. NOTE: Class is subject to a minimum enrollment of 15 to proceed. If the class is filled, request to be added to the wait-list.

Image by Clker-Free-Vector-Images from Pixabay

Land-Grab Universities: Owning the truth and sharing the path to making amends
Oct. 6, 2021, 9-11 a.m. PDT

Additional info and registration:

As an aside, if you're curious to see where the Morrill Act land grants in California were located, there's an interactive map at An interesting fact is only 8.5% of the 1.7 million acres transferred in California under the Morrill Act went to support UC. The rest went to fund the endowments of land grant institutions in other states (click here to see which state got the most land in California).

Connecting DEI and Employee Experience Initiatives (Gartner)
Published May 19, 2021 - ID G00750845 - 6 min. read
By Human Resources Research Team


To create a diverse, equitable and inclusive environment for all employees, HR professionals must integratediversity, equity and inclusion (DEI) strategy into organizational employee experience practices. Many organizations focus on DEI as a set of initiatives with outcomes that are different and separate from those of employee experience initiatives. However, to realize a fully diverse and inclusive workforce, DEI must be integrated into employee experience.

HR professionals are investing heavily in employee experience improvements to increase employees' satisfaction, including onboarding updates, flexible work policies, parental leave and L&D programs. HR professionals are even adding DEI-related investments into their employee experience improvements, including DEI training and diversity recruiting. Despite these efforts, only 13% of employees indicate they are currently fully satisfied with their experience.

To be fully satisfied with their experience, employees need to be able to bring their full selves to work without negative repercussions. Eighty-two percent of employees say it's important for their organizations to see them as a person, not just an employee; however, only 45% of employees believe their organizations actually see them this way. When organizations see employees as people, they invest in creating an environm­­ent that is inclusive, where employees feel like they are safe and belong. By integrating DEI into the employee experience rather than adding on DEI investments, employees can more comfortably bring their full selves to work. Click here to read more. All ANR employees have free access to Gartner. To register enter your name and ANR email address here.

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Customer Service Essentials (UC Learning Center course)
Thursday, Oct. 14, 2021
1 – 4:30 p.m.
Click here to register.

Thursday, Oct. 21, 2021
1:30 – 5 p.m.
Click here to register.

This course focuses on customer service essentials that elevate service levels, whether interacting with internal or external customers.

Everyone has experienced superb customer service as well as difficult interactions both as a customer receiving service and as an employee dealing with unhappy customers. In addition to fun and informative learning activities, through this course you will gain insights, tips and skills for dealing with difficult customer situations. You will then apply those skills to specific workplace scenarios. This interactive course is for anyone interested in maximizing the essentials of customer service in their organization. This course's individual and team activities will stimulate interest and reinforce key concepts that participants can apply immediately to their work. 

Upon completion of this course, participants will be better prepared to:

  • Understand what customer service skills are essential to any job
  • Anticipate and meet customer expectations

Apply appropriate strategies for dealing with customers in a variety of situations.

Image by kdbcms from Pixabay

Moving Your Training Online (part of the Train-the-Trainer series – UC Davis)
Tuesday, Nov. 9, 2021 
9 a.m. - Noon
Click here to register.

Are you tasked with moving your training online? Are Google searches leaving you overwhelmed with too much information? In this interactive course, you will decipher the language and the best practices for virtual training. See the options you have for engagement, practice and learner involvement through your own involvement in practical, repeatable activities. You'll leave class with templates, resources and experience.

If this class is filled, express your interest on the wait-list in the UC Learning Center portal.

Designing a Presentation (LinkedIn Learning)
Click here for course.

Perhaps the most essential skill for all knowledge workers is the ability to design compelling presentations. Whether you're reporting performance metrics, delivering a training or pitching a big idea, you need a presentation to support you and illuminate your speech. In this course, designer Tony Harmer takes you through the essentials of presentation design to give you the tools you'll find most useful in thinking about, designing and building successful presentations. Tony covers a variety of key topics, including moodboards, outlines, layout, type and text, color considerations, graphics, video, charts, transitions and animations. He concludes with some useful advice on finishing touches and follow-ups for your presentation.

This course was created by the American Negotiation Institute. We are pleased to offer this training in our library. To request your LinkedIn Learning account email ANR IT at

How to Be Both Assertive and Likeable (LinkedIn Learning)
Click here for course.

Managing the inherent tension between the friendliness that encourages rapport and the assertiveness that is required to be effective can be tricky. In this course, adapted from the American Negotiation Institute podcast Negotiate Anything, Kwame Christian discusses with Hamilton Chan how to build rapport, stand your ground, and manage the flow of information. Hamilton is the head of executive education and visiting professor of business and technology at Loyola Law School, Los Angeles and CEO of Coaching for Startups LLC. He explains why rapport is so powerful and provides tips to stay strong at the negotiation table. Plus, learn why it's so important to understand your options before you start difficult conversations.

This course was created by the American Negotiation Institute. We are pleased to offer this training in our library. To request your LinkedIn Learning account email ANR IT at

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ICYMI Suggested recordings

Cost Sharing Basics (video) Slide deck, Kathy Nolan, Kimberly Lamar
Workflow Automation Application (Activiti & 800 Form), Kathy Nolan
Building Relationships with Reporters (video) - Slide Deck (PDF) Pam Kan-Rice

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Posted on Friday, August 27, 2021 at 9:12 AM

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