Posts Tagged: Russell Hill
Baur named Western IPM Center director
After leading the Western Integrated Pest Management Center through the global COVID crisis as acting director, Matt Baur has been named permanent director effective July 1 to lead the center into the post-pandemic future.
Baur, an IPM practitioner and entomologist by training, had been the Western IPM Center's associate director since 2014.
“Like everyone, the center had to change the way we worked during the pandemic and some of those changes are likely to continue into our future,” Baur predicted. “The region we serve in the West is huge – Guam to Colorado, Alaska to New Mexico – and the remote technologies and virtual platforms we all became familiar with in 2020 can help us connect across those miles.”
Baur's goals for the center are to build on its successes and expand its outreach to serve new areas and audiences, promoting smart, safe and sustainable pest management across the region to protect the people, environment and economy of the American West.
“The vision of the center is “A healthier West with fewer pests,'” he explained, “and that's something I care about deeply. I have two sons and promoting integrated pest management is one way I help protect their world.”
Baur sees a need to reconnect with the people who research and teach IPM, and plans to attend meetings and conferences for all the scientific disciplines involved in pest management. He also plans to expand the center's connections to communities that have been under-represented and under-served in the past.
“I believe it's vital that we not only listen to but represent all the stakeholders in the West affected by pests and pest-management practices,” Baur said. “There are voices we haven't heard and communities we haven't served well in the past, and I am very happy to have the opportunity to change that. Integrated pest management can be a way to promote environmental and social justice, and as a regional IPM center, we can be leaders in that.”
Before joining the Western IPM Center, Baur worked as a research scientist at DuPont/Pioneer and was a research assistant professor at Louisiana State University. He received his doctorate in entomology at the University of Kentucky, Lexington, and his bachelor's degree in biology from UC San Diego. He is a licensed pest control adviser in the state of California.
Baur is based at the UC ANR building in Davis and can be reached at email@example.com. – Steve Elliott
Shum named director of Business Operations Center
Su-Lin Shum joined UC ANR as director of the Business Operations Center June 14, 2021. Shum will oversee the consolidated Business Operations Center in Davis.
Shum brings over 25 years of experience in financial management, budget oversight, and financial operations and analysis within the UC system and beyond. Throughout her career, she has specialized in finance and business services while serving as the director of finance and business services at Sierra College, the director of budget and finance at the UC Berkeley Library, the interim assistant dean for Finance and Administration at the UC Davis Graduate School of Management, and project manager and principal budget analyst at the UC Davis Budget Office.
While living in Canada, Shum served as the executive director of strategy and operations at the Pacific Carbon Trust Environmental Investment Agency and as director of corporate planning, reporting and program reviews/audits at the British Columbia Office of the Auditor General.
Shum earned an MBA from Edinburgh Business School, Heriot-Watt University, and a BA from the University of British Columbia.
Shum is based at the UC ANR building in Davis and can be reached at firstname.lastname@example.org.
Kawakami named associate director of statewide programs operations and RECs
Heather Kawakami rejoined ANR as associate director of statewide programs operations and research and extension centers on June 7.
Kawakami, who has worked for UC since 1992, served as chief business officer for the Nutrition Policy Institute in 2017 and 2018. She has also worked in the College of Agriculture and Environmental Sciences at UC Davis, most recently as the business unit manager for the Department of Plant Sciences.
She earned a BA in medieval studies with a minor in Latin from UC Davis.
Kawakami is based at the UC ANR building in Davis and can be reached at email@example.com.
Haghverdi receives UCOWR Early Career Award
Amir Haghverdi, UC Cooperative Extension specialist in irrigation and water management in the Environmental Sciences Department at UC Riverside, has been selected to receive the 2021 Universities Council on Water Resources (UCOWR) Early Career Award for Applied Research. The national award recognizes outstanding early contributions in applied research related to water and promise of continued professional growth and recognition.
Haghverdi's research focuses on developing and disseminating scientific knowledge, practical recommendations, and tools for sustainable urban and agricultural water resources management. His approaches include field research trials, laboratory analyses, and computer modeling to identify opportunities for synergy between research and extension activities. His main research themes include irrigation water management, root zone soil hydrology, and precision agriculture. He is also interested in applications of advanced data acquisition and mining techniques, including remote sensing, GIS (geographic information systems) and GPS (global positioning system) technologies, machine learning, and wireless sensors.
UCOWR is a consortium of academic institutions and affiliates invested in water resources research, education and outreach.
4-H wins Diversity & Inclusion Award
The 2016-2019 UC 4-H Latino Initiative is the recipient of the Diversity & Inclusion: Expanding the 4-H Audience Award from the National Association of Extension 4-H Youth Development Professionals.
Lynn Schmitt-McQuitty, statewide 4-H director, and 4-H advisors Steven Worker, John Borba, Claudia Diaz-Carrasco, Russell Hill, Katherine Soule and Liliana Vega, and Lupita Fabregas, former 4-H Youth Development assistant director for diversity and expansion, developed, implemented and evaluated culturally responsive program models to attract and retain Latino youth, families and volunteers into 4-H.
The project focused on seven counties – Kern, Merced, Monterey, Orange, Riverside, Santa Barbara and Sonoma – selected to represent rural, suburban and urban communities. The number of Latino youth participating in the 4-H program increased more than 250% in three years. Youth enrollment statewide grew from 1.1% of the school-aged population in 2016 to 1.9% at the end of 2019. All counties achieved parity – within 80% of Latino youth in the population – by the end of year three (except Orange County which withdrew in year two). Read more about the UC 4-H Latino Initiative at http://4h.ucanr.edu/Resources/Latino/.
The NAE4-HYDP Diversity & Inclusion Award recognizes outstanding effort and accomplishments in achieving, expanding and/or sustaining diversity in the NAE4-HYDP organization, programs, and/or audiences.
The UC 4-H Latino Initiative team will be recognized at the NAE4-HYDP Conference in Memphis, Tenn., on November 16 or 17.
WEDA honors California Dairy Quality Assurance Program
The Western Extension Directors Association presented a 2021 Award of Excellence to the California Dairy Quality Assurance Program - Environmental Stewardship: A Public Private Partnership.
Launched in 1997, the program is led by Deanne Meyer, UCCE livestock waste management specialist, UCCE advisors Betsy Karle, Jennifer Heguy, David Lewis, Jeffery Stackhouse, Nicholas Clark, Randi Black and Daniela Bruno, and Denise Mullinax of the California Dairy Research Foundation.
The California Dairy Quality Assurance Program is a voluntary partnership between the dairy industry, government and academia. It has been proactive in addressing environmental concerns, setting up a voluntary certification project before the adoption of water quality regulations that targeted nitrogen management. To protect California's air and water quality, more than 700 dairy farms have completed an on-site, third-party evaluation of their facility's manure management.
Uhde named Bloomberg American Health Initiative Fellow
Katherine Uhde, UC Master Gardener Program coordinator in Santa Clara County, has been selected as one of 50 Bloomberg fellows to receive full scholarships to earn a Master of Public Health through the Bloomberg American Health Initiative at the Johns Hopkins Bloomberg School of Public Health.
Uhde's project will focus on environmental challenges. She is working with Lucy Diekmann, UCCE urban agriculture and food systems advisor for Santa Clara and San Mateo counties, to develop project ideas that address public health practice needs.
“Generally, the project will focus on environmental health and wellness in Santa Clara County and the Bay Area,” Uhde said.
U.S. Golf honors Harivandi
Ali Harivandi, emeritus UC Cooperative Extension turfgrass advisor, recently received an Ike Grainger Award from the United States Golf Association.
A UC Cooperative Extension environmental horticulturist based in Alameda County who specialized in turf, soil and water for 33 years, Harivandi served on the USGA's Turfgrass and Environment Committee and Green Section Research Committee. He is recognized nationally and internationally as an expert on recycled water use on golf courses and other landscape sites. His expertise in soil and water quality have been important to the USGA.
Each year, the USGA presents the Ike Grainger Award to individuals who have served the Association as a volunteer for 25 years. These dedicated men and women tirelessly give back to the game through a variety of roles.
Harivandi was instrumental in encouraging the committee to seek out research to develop warm season grasses with greater drought tolerance and grasses that will some day be able to remain green during the winter in areas where bermudagrass has historically gone dormant.
Garvey wins ACE photo awards
Kathy Keatley Garvey, UC Davis communications specialist for UC Davis Department of Entomology and Nematology, won silver and bronze awards in a photography competition hosted by the international Association for Communication Excellence in Agriculture, Natural Resources and Life and Human Sciences (ACE). ACE announced the awards June 22 at its virtual conference.
She captured the silver with a Canon MPE-65mm lens and posted the image at https://bit.ly/3cUx358 Aug. 10, 2020, on her Bug Squad blog.
“The purpose of my image is to draw attention to the dwindling monarch butterfly population,” wrote Garvey, who creates habitat for monarch butterflies in her family's pollinator garden. “They are on life support.” The Xerces Society for Invertebrate Conservation reports that overwintering monarchs have declined 99% in coastal California since the 1990s.
In addition to the silver award, Garvey won a bronze award for her photo series of male and female Gulf fritillaries, Agraulis vanillae, “keeping busy.” Her post, “Fifty Shades of Orange, with a Touch of Silver,” appeared July 13, 2020, on her Bug Squad blog at https://bit.ly/2Q6cU3q.
Last year, Mary Ciricillo, California 4-H Foundation director, secured a $73,000 gift from the Newhall Family Foundation for 4-H Diversity initiatives, including $36,500 for Santa Barbara, Merced and Fresno counties. In order to receive the $36,500 match, UCCE had to raise funds as well as deliver the program.
“All three counties did it!” said Lorna Krkich, Development Services director.
4-H advisor Russ Hill in Merced County, 4-H community educator Alena Pacheco in Fresno County, and Liliana Vega, 4-H community educator in Santa Barbara County, led the successful fundraising efforts in their respective counties.
“I shared the FY19 fundraising report with the executive director of the Newhall Foundation illustrating how much each county 4-H program garnered in private support since July 1, 2018,”Ciricillo said. “I am happy to share that he was very pleased and impressed by Russ, Alena and Liliana's efforts.”
Writing strong impact statements
October 16, CE San Diego County Office
October 26, ANR Building, Davis
Workshop desired outcomes: Participants will gain understanding and practice organizing program activities into themes for the merit and promotion process. They will also define their program outcomes and impacts, using logic models and UC ANR's condition changes and public values. Participant will write impact statements about their programs for merit and promotion efforts, for UC Delivers and other communications. Register now
Katherine Webb-Martinez, Assoc. Dir., PP&E
Vikram Koundinya, Evaluation CE Specialist
Chris Greer, Area IPM Advisor
Practical methods to measuring outcomes
October 15, CE San Diego County Office
October 25, ANR Building, Davis
Workshop desired outcomes: Participants will gain understanding of and experience in defining outcomes and identifying measurable indicators for their programs. They also will acquire an understanding of evaluation data collection approaches and methods used by UCCE progress on outcomes evaluation plans/efforts. Register now
Katherine Webb-Martinez, Assoc. Dir., PP&E Vikram Koundinya, Evaluation CE Specialist
Chris Greer, Area IPM Advisor
Whitney Brim-DeForest, Rice Advisor
Darren Haver, Water Resources/Water Quality Advisor and REC/County Director
Exploring partnerships to address economically vulnerable populations
eXtension Zoom Wednesday, Oct. 3 at 10 a.m.
A New Anchor Partnership Program Between Extension and Everyday Democracy
Engaging people across their community in dialogue and community change with an equity lens can directly address issues of economic vulnerability and poverty. Everyday Democracy, a national organization leading in the field of dialogue and deliberation to promote stronger communities, has recently partnered with several state Extension programs with its new “Anchor Partners” Project. This webinar will explore this new partnership program and the role it can play in in addressing structural racism, engaging all different kinds of people in public dialogue, and linking dialogue to action and positive change, specifically for those who are economically-vulnerable. Find more information here. Register here https://extension.zoom.us/j/250738699.
UC Women's Initiative for Professional Development (UC WI): More than professional development
The UC Women's Initiative for Professional Development was a wonderful experience from start to finish. I was a bit skeptical at first about how much I would get out of it, but it far exceeded any expectations I had. It is so much more than simply a professional development and networking program.
The program designed in collaboration with CORO encompasses leadership skills, team building, negotiation strategies and network building tools along with professional development.
It sounds cliché to say it was a transformative experience, but it truly was. As a group of professional women from across UC, we bonded and connected despite the differences in our locations, titles, ages or experience. The UCWIP made me consider the future of my career when I never had before. I had never thought much about my own career development or searching out mentors and sponsors. I now am actively spending time thinking about the future of my career and steps I can take to constantly improve myself as a team member, speaker, workshop leader, etc. I am building the tools to advance my career, my self-worth as a part of UCANR and my team here at Hopland REC.
To learn more about the program and to apply (by Oct. 12, 2018), read the next article.
It's time again! Nominations are now open through Oct. 12, 2018, for the 2019 UC Women's Initiative for Professional Development (UC WI).
UC WI aims to cultivate a vibrant, professional network of women across the UC system. It's designed for mid-career women, including academics and staff, who demonstrate the potential to advance their careers within UC.
As in the past, ANR will be sponsoring women (academics and staff) to participate in the 2019 program. Six regional cohorts (three in the north and three in the south) will be offered. Each cohort program is comprised of four sessions:
- First session of each cohort is 1.5 days, remaining sessions are 1 day each
- Final session of each cohort program will be a combined north and south capstone event that allows participants to make systemwide connections
The experiential program requires full, active participation; only UC ANR employees who can commit to this will be selected. More details about the expectations and logistics are included on the nomination form.
- When prompted for the FAU (account code) enter “999”
- There is space on the form to add a narrative for each nominee or upload it onto the form itself.
- Nominations should include name and supervisor consent.
If you are interested in participating in this program, please talk to your supervisor. Supervisors are asked to send in nominations by close of business Oct. 12, 2018. Late or incomplete nominations will not be considered.
The program is a collaboration between the UC Systemwide Advisory Committee on the Status of Women and UC Human Resources, and is delivered by CORO, a nonprofit leadership-development organization that has worked with UC for the past decade. UC President Napolitano supports and partially funds the program. ANR will cover registration fees and reimburse travel expenses and half the lodging for those selected.
Apply by Oct. 12, 2018, at https://www.surveygizmo.com/s3/4458932/2019-UCWI-Nomination-Form.
If you have questions about the program, please contact Jodi Azulai.
New academic and staff administrative employee orientation
- Learn about the ANR's Vision and Mission.
- Learn about ANR structure and individual programs and units.
- Interact with ANR leadership and directors.
- Meet and network with new colleagues from around the state.
- Get answers to burning questions about health benefits, AggieTravel and more.
Who Should Attend: All UC ANR Employees (academics, staff and affiliated staff on campuses, counties and RECs) who have not participated in an administrative orientation in the past. Priority will be given to those hired by ANR within the past year. Register here
Newly designed ANR Learning & Development website
Why does the ANR Learning & Development website have a new look?
UC ANR Strategic Plan Needs Assessment indicated that ANR employees have strategic learning needs, represented by three buckets:
In addition, the new landing page includes the latest training opportunities, including the WebANR Café Thursday topics and a suggestions link. Check out the new website and please send us your suggestions!
When your boss suffers from short-term memory loss
Short of writing down every word, how do you communicate with a boss who repeatedly gives input or instruction “on the fly,” but then later cannot recall what he or she approved or instructed? Often this input comes up rapidly or in response to other issues.
Dealing with Short-Term Memory Lapses
Find out what advice Justine Hale from Crucial Skills sends to “Dealing” here.
How to manage someone who is really defensive
The job of any manager is to get the absolute most out of their people. To achieve that, yes, you should recognize your employees' strengths and build them up. But, you also need to address their weaknesses, so they don't hold your employees back. The problem? Some people get really, really defensive when you point out a weakness of theirs. And...read more here and take the Lynda.com course “Coaching Employees through Difficult Situations.”
The best people managers develop their employees and themselves
Being an effective and professional people manager takes many skills and considerable development and the best people managers develop both their employees and themselves.
One of the ways ANR people managers have been developing themselves is by completing UC People Management Series Certificate modules and participating in monthly facilitated networking calls to review what they've learned, ask other supervisors for advice, and share successes. Participants enjoy scenario-based role-playing, excellent tools, a fun and challenging group assignment and networking.
A new cohort will form in January 2019. If you are interested in participating, please fill out this survey. Supervisors who complete the series will be eligible to apply for the 2019 systemwide UC People Conference and preference will be given to networking cohort participants. See what our current and past participants say about the networking cohort experience:
“The information provided could not have been timelier! Each call and each module have improved my skills to support the staff I supervise.”
Kim Delucchi, Office Manager, Confidential Assistant IV, UCCE Stanislaus
“The perfect companion piece to the People Management Program are the monthly networking calls. They are a time to share and delve further into the skills learned from the modules and to discover real-life opportunities to use those skills. It is interesting to learn what your peers are dealing with as supervisors, brain-storm ideas on how to handle current situations, and find support in a confidential, caring, and nurturing environment. The networking calls provide lasting take-aways and are a chance to share your successes and challenges.”/span>
Wendy Powers, associate vice president, announced the 2018 winners of the biennial Distinguished Service Awards on April 11 at the UC ANR Statewide Conference in Ontario.
Sponsored by UC ANR and Academic Assembly Council, the Distinguished Service Awards recognize service and academic excellence in UC Cooperative Extension over a significant period of time. Awards highlight the use of innovative methods and the integration of research, extension and leadership by UC ANR academics.
Awards were given for outstanding research, outstanding extension, outstanding new academic, outstanding team, and outstanding leader. Winners for each category are listed below.
Outstanding Research - Youth Retention Study Team
The Youth Retention Study examined the retention and drop-out rates (nearly 50 percent) of first year 4-H members. The team looked at re-enrollment trends over a seven-year period to understand the phenomena of why youth leave the 4-H program. While the focus of the study was on California, the team has engaged multiple states in this effort to document the national scope of this issue, and used the data to develop tools and strategies for addressing and extending that information through peer-reviewed articles, workshops and training. Two of the factors they found reducing retention were a lack of communication and the inability to understand and navigate the 4-H program. These findings led to development of a handbook for families to navigate the 4-H program and a Project Leader Checklist for implementing the 4-H project experience.
The Youth Retention Study Team includes
- JoLynn Miller, CE Advisor - UCCE Central Sierra Multi-County Partnership
- Kendra Lewis, Academic Coordinator - UC ANR Statewide 4-H Program
- Marianne Bird, CE Advisor - UCCE Capital Corridor MCP
- John Borba, CE Advisor - UCCE Kern
- Claudia Diaz-Carrasco, CE Advisor - UCCE Riverside and San Bernardino
- Dorina Espinoza, CE Advisor - UCCE Humboldt and Del Norte
- Russell Hill, CE Advisor - UCCE Merced, Mariposa and Madera
- Car Mun Kok, CE Advisor - UCCE Lake and Mendocino
- Sue Manglallan, CE Advisor - UCCE San Diego
- Kali Trzesniewski, CE Specialist – UC Davis, Department of Human & Community Development
Outstanding Extension - David Haviland
David Haviland has been the UC Cooperative Extension entomology advisor in Kern County and affiliated IPM advisor with the UC IPM Program since 2002. He has developed an exemplary extension program to address the needs of clientele and support continued productivity in the third largest agricultural output county in the nation. Haviland's extension program is based on continuous needs assessment, applied local research to solve problems, collaboration with multiple partners, and extension programming focused on grower and pest control adviser adoption of improved pest management practices. Haviland uses his research outputs to drive his prodigious extension program. This includes 430 presentations to more than 32,000 people, primarily to farmers and pest control advisers. Haviland has developed a national and international reputation through publishing the results of his research in peer-reviewed scientific publications, and by giving national and international presentations.
Outstanding New Academic - Katherine Soule
Katherine Soule has been the youth, families and communities advisor since 2013 and director of Cooperative Extension in San Luis Obispo and Santa Barbara counties since 2017. Soule has guided programming to increase diversity and reach of the 4-H Youth Development Program. She has more than doubled overall youth participation to more than 16,000 youth in the two counties and increased Latino youth participation by almost 500 percent in less than 4 years. In addition, Soule has built a multicultural, bilingual UC CalFresh staff that focuses on developing sustained engagement with partnering school districts, administrators, teachers, families and other community-based organizations. In the previous two years, the UC CalFresh staff provided nutrition education to more than 17,000 youth; more than 8,500 families and community members attended community events where they received nutrition education; led peer educators in the participation of 4,700 hours of programming and engaged more than 6,600 students in nutrition and physical activities education. The Statewide 4-H Director said, “Despite the large assignment, she has provided incredible leadership in both program areas in both counties.” In partnership with 4-H volunteers and the California 4-H Foundation, she has raised $300,000 annually from grants and gifts to support and advance 4-H programming in Santa Barbara County. This youth, families and communities program also serves as the model for program integration and growth.
Outstanding Leader - Cheryl Wilen
Cheryl Wilen is the area integrated pest management advisor for San Diego, Orange and Los Angeles counties. Throughout her 23-year career, Wilen's work has represented outstanding leadership through a continual focus on positive changes. Wilen has been an effective leader in the Statewide IPM Program, ANR and the western region. In this role, she has provided significant input on CE advisor performance and advancement evaluations, represented IPM advisors to UC IPM leadership, and coordinated the annual extension planning meeting for IPM advisors and affiliated advisors. In addition to significant leadership in UC IPM, Wilen was the ANR Strategic Initiative Leader for Endemic and Invasive Pests and Diseases from 2014 to 2017. She led development of the strategic initiative goals and worked with Program Teams and Workgroups to address these goals. Wilen's leadership style is a direct reflection of her approach to research and extension. If she identifies an important unmet need, then she seeks to address it. Similarly, when she identifies a leadership need that she is capable of meeting, she steps up to help the organization move forward. Her leadership is consistently pragmatic and focused on results.
Outstanding Team - Dairy Quality Assurance Environmental Stewardship Program Team
This team of CE specialists and CE advisors has provided outstanding service to California's dairy farmers as a partner in the California Dairy Quality Assurance Program (CDQAP) through applied research, development of monitoring methods and tools, and implementation of educational programs to help dairy farmers comply with state water-quality law. The team developed the educational component of the “Environmental Stewardship Short Course,” delivering 377 short course workshops (750 classroom hours) throughout the state to date. They developed tools for producers including a lab manual for manure analysis, an e-learning module for sampling methods and an on-line decision support tool. These extension products were based on a prodigious research record including 15 peer-reviewed papers. The Dairy Quality Assurance Environmental Stewardship Program Team is an excellent example of UC ANR academics working together and with government and industry partners under the Sustainable Natural Environment Strategic Initiative. As a result of the team's work, the industry quickly reached a 95 percent compliance rate with water quality reporting requirements.
Dairy Quality Assurance Environmental Stewardship Program Team includes
- Deanne Meyer, CE Specialist – UC Davis, Department of Human & Community Development
- Betsy Karle, CE Advisor and UCCE Director– UCCE Glenn
- Jennifer Heguy, CE Advisor – UCCE Stanislaus, San Joaquin and Merced
- David Lewis, CE Advisor and UCCE Director – UCCE Marin and Napa
- Jeffery Stackhouse, CE Advisor – UCCE Humboldt and Del Norte
4-H Youth Development advisors Dorina Espinoza, Russell Hill, Fe Moncloa and Keith Nathaniel and 4-H associate director Shannon Horrillo have won the National Extension Diversity Award for systematically enhancing the intercultural competency of 4-H personnel and others in California. Moncloa and Hill accepted the National Extension Diversity Award on behalf of the UC ANR team on Sunday, Nov. 13, at the 129th Association of Public and Land-grant Universities Annual Meeting in Austin, Texas.
The award, given by USDA National Institute of Food and Agriculture (NIFA), Cooperative Extension System and the Association of Public and Land-grant Universities (APLU), honors the team for creating and using Intercultural Development Inventory© to shift organizational culture. This shift includes mutual respect, acceptance, teamwork and productivity among diverse people.
To meet the needs of a culturally and ethnically diverse youth population in California, they created a professional-development intervention for 4-H academics and staff. The Intercultural Development Inventory© is a cross-culturally generalizable, valid and reliable assessment of intercultural competence. Calling themselves the Intercultural Development Inventory Qualified Administrators, they applied the strategy over three years, providing 176 hours of intercultural communication feedback sessions, learning communities and regional conferences to enhance the intercultural competence of 65 4-H personnel.
Evaluations demonstrated that after the intervention UC 4-H Youth Development Program personnel had acquired skills and characteristics to become more culturally competent. The program has moved from focusing on similarities across diverse people that can mask deeper recognition of cultural differences to recognizing the complexity of dimensions of diversity.
The action plan and resulting positive change provides the potential to improve hiring and professional development nationwide by replication in other states. A summary of California's IDI professional development activities can be found in the National 4-H Latino Youth Outreach: Best Practices Toolkit, Professional Development.