Dear Master Gardeners, Coordinators and Advisors:

The Statewide Master Gardener Office will be conducting an ON-LINE training about the FAQ System on next Monday, November 16th, at 11:00am. (For those of you that are unable to attend the Monday morning on-line training, we will be recording the training session and will share the URL with you after the training session has been completed).  To attend the on-line training just cut and paste this URL into your web browser:

URL:	https://breeze.ucdavis.edu/faq/

Where it says "Guest" please enter your name and county. 

We will send out a reminder email w/ link and login information about the online training on this Friday, the 13th (lucky day).

The FAQ system is a new online system to assist Master Gardener volunteers find answers to hotline/help desk questions. The FAQ system (Frequently Asked Questions) enable volunteers to provide feedback to other FAQ’s and the ability to post their own questions with descriptions and photographs. UCCE Master Gardeners can access the FAQ system through the VMS, or through their UC portal.

For additional information and instruction on using the FAQ system, please click (or cut and paste the link into your browser) on the link below. This first link is the FAQ Introductory video. There are a total of six short videos that will guide you through the FAQ system, at the end of each video; there will be a prompt to continue on to the next video.

http://stream.ucanr.org/mastergardener/mg_faq_intro/index.html

For more information or questions about the FAQ system, please contact James Sigala, Program Representative, UC Statewide Master Gardener Program, at jsigala@ucdavis.edu , (530) 865-1261. This project was made possible by a grant from the Elvenia J. Slosson Endowment and UCANR Communication Services. Project