Starting on June 1, 2021, Zoom cloud recordings will only be retained for 120 days and then automatically deleted. This means any existing cloud recordings will be deleted 120 days after June 1, 2021. Likewise, any new cloud recordings created on or after June 1, 2021, will be stored for 120 days and then deleted.  

Why is this necessary?

ANR has seen explosive growth in the amount of Zoom cloud recordings on our account.  All of ANR shares a limited Zoom cloud storage, which isn't designed for long-term archiving. If we go over our cloud storage limit, we will no longer be able to create cloud recordings, and we will also be charged overage fees. We need to make sure that cloud recording continues to be available for all ANR staff.   

What if I need my recordings?

We recognize that many Zoom cloud recordings are essential to ANR's outreach. Therefore, ANR IT recommends downloading and then deleting any cloud recordings you currently have on your account.  Once you download your recording, you can upload and share it from a cloud solution such as Box or OneDrive.    

How do I access my cloud recordings?

You can access your cloud recordings by following the instructions below:  

Accessing recording management

1. Sign into your Zoom web portal.
2. In the navigation menu, click Recordings.
   You will see a list of cloud recordings that you started.
3. Adjust the date range and status, then search by the host, meeting ID, topic, or keyword.
   Note: There is no limit on the date you can specify.

Downloading

You can also download the cloud recording to your hard drive and then safely delete it from your account. 

1. Find the recording you want to view and click the topic.
2. Click Download to download your cloud recording.
3. Once the file is downloaded, you can delete the recording.

Deleting cloud recordings

Once you've accessed your cloud recordings, you can delete cloud recordings. This will move the files to the trash, and you can permanently delete them from the trash manually.

Official Zoom article about managing cloud recordings https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

For any additional help, please reach out to ANR IT at help@ucanr.edu.