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Title Party-Directed Mediation: Helping Others Resolve Differences - (2nd Ed, 2009) – Chapter 4
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File Information Wherever choice exists, there is a potential for disagreement. Such differences, when handled properly, can result in richer, more effective, creative resolutions and interaction. But, alas, it is difficult to consistently turn conflicts into opportunities.
Author
Billikopf, Gregorio
Area Farm Advisor emeritus
Labor management in agriculture: employee productivity (employee selection and testing, piece-rate pay design, incentive pay, internal wage structure and quality control); interpersonal mediation (co-worker mediation, supervisor-subordinate mediation, communication, interpersonal negotiation skills, effective listening); and supervisor training (employee discipline, praise, performance appraisal).
Publication Date Jan 2, 2009
Date Added May 1, 2009
Description Effective negotiation skills when dealing with conflict.
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