| Title | Party-Directed Mediation: Helping Others Resolve Differences - (2nd Ed, 2009) – Chapter 6 |
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Repository View: https://ucanr.edu/repository/a/?a=67330 Direct to File: https://ucanr.edu/repository/a/?get=67330 |
| File Information | Nora, a microbiologist, and Rebecca, a chemist, have had a long-standing conflict. Both are degreed professionals employed by a medium-sized analytical laboratory near the California coastline. They occasionally need to work together on a project. Nora and Rebecca are co-workers supervised by Ken Matsushita, the laboratory manager. It was Matsushita who asked the author for help in resolving the conflict. |
| Author |
Billikopf, Gregorio
Area Farm Advisor emeritus
Labor management in agriculture: employee productivity (employee selection and testing, piece-rate pay design, incentive pay, internal wage structure and quality control); interpersonal mediation (co-worker mediation, supervisor-subordinate mediation, communication, interpersonal negotiation skills, effective listening); and supervisor training (employee discipline, praise, performance appraisal). |
| Publication Date | Jan 2, 2009 |
| Date Added | May 1, 2009 |
| Description | Introduction to the Nora and Rebecca case study. |
| NALT Keywords |