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Title Party-Directed Mediation: Helping Others Resolve Differences - (2nd Ed, 2009) – Appendix I - Cultural Differences
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File Information Acting on stereotypes about such matters as eye contact, personal space, touch, and interest in participation can have serious negative consequences. Differences among the people of any given nation or culture are much greater than differences between groups. Education, social standing, religion, personality, belief structure, past experience, affection shown in the home, and countless other factors influence human behavior and culture. Often, observations on cultural differences are based on our own weakness and reflect our inability to connect with others.
Author
Billikopf, Gregorio
Area Farm Advisor emeritus
Labor management in agriculture: employee productivity (employee selection and testing, piece-rate pay design, incentive pay, internal wage structure and quality control); interpersonal mediation (co-worker mediation, supervisor-subordinate mediation, communication, interpersonal negotiation skills, effective listening); and supervisor training (employee discipline, praise, performance appraisal).
Publication Date Jan 2, 2009
Date Added May 1, 2009
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