Training Resources
To learn more about ServiceNow at UC ANR, please review the following:
UC ANR ServiceNow Overview Training v1.0
UC ANR ServiceNow Overview and Training Slides v2.0
To View Tickets as Watcher (CC'd)
1. Go to https://ucanr.service-now.com/ and log in with UC ANR Single Sign-On (SSO)
2. Select All and then Watched HR Cases.
3. ServiceNow will display the list of watched cases.