UC ANR Data Center move begins, expect service disruptions Dec. 8-10

Update 11/30/23: The cutover schedule has been revised and will now be Saturday, Dec. 9, from 6 a.m. to Monday, Dec. 11, concluding at 7 p.m. 

ANR IT is excited to provide an update on our progress on relocating to a new Data Center and firing up new equipment. This project represents a significant step forward for ANR's IT infrastructure, bringing us closer to our objectives of modernizing our architecture, ensuring system stability, and ultimately enhancing the customer experience.

Minimizing impact on your work

As the project progresses in the next three weeks, our IT team is dedicated to minimizing disruptions to your work and ensuring clear communication. There will be downtime and potential interruptions to IT services during this transition. We carefully scheduled our activities to coincide with low-activity hours to keep any disruptions to a minimum.

Timeline

Nov. 20 to 23: The Dell Services team will physically rack and connect new servers in the new data center. There is no impact on ANR services.

Nov. 23 to 30:The Dell Services team and ANR IT will start the virtual server migration process, followed by the data migration. Further details will be shared after our analysis is completed.

Final cutover: The tentative cutover to the new data center target is Friday, Dec. 8, through 7 p.m. on Sunday, Dec. 10.

The final cutover scheduled for Dec. 8-10 will result in the temporary unavailability of various web-based services, such as UC ANR websites, UC ANR Portal, VMS and the survey tool. However, Outlook email, Zoom and project board, which are hosted separately, will operate without interruption. The IT team will keep you informed of the cutover progress through regular email updates.

Note: The transition will not impact Giving Tuesday on Nov. 28.

Your support and feedback

Your support and understanding are essential during this project. If you have any concerns or feedback, we encourage you to share them with us at ucanrit@ucanr.edu.

Sree Mada
Chief Information Officer

Read more