Update on Aggie Enterprise Oracle Financial System rollout

Dear Colleagues,

Within our new financial system, the new Chart of Accounts accounting structure and Oracle software are vastly different from our old structure and systems. During the transition and adjustment period, the Aggie Enterprise team is actively managing resolutions to issues. I have heard from many business users and ANR staff members that these issues can be stressful and frustrating, and I am grateful for everyone's patience and the collaborative efforts of our teams as they continue working through the transition. I'd like to thank each of you for your efforts to learn the new accounting structure and adapt to business processes within the new financial system, on top of your regular duties. There are considerable changes to our business processes to comply with UCOP requirements, and we will overcome these challenges with time.  

Ongoing support

The UC ANR Aggie Enterprise support team members have been working diligently with business managers and fiscal officers to support, train and resolve issues for all our units during the transition. The team hosts office hours 1 to 3p.m. Monday through Thursday (through March 28), and holds weekly team meetings to discuss challenges, share knowledge and collaborate on solutions. 

Immediate next steps

The UC ANR Aggie Enterprise team is providing ongoing support via tailored training sessions to target audiences to support them through this adjustment phase. UC ANR Aggie Enterprise team leads are working together with business partners and managers to address and resolve these transitional issues. If you encounter challenges with transaction processes, reports or any other aspect of the new system, please work with your business manager and/or fiscal officer as they partner with UC ANR Aggie Enterprise leads and co-leads to build innovative solutions to address concerns. If you need to escalate an urgent matter, please contact our UC ANR Aggie Enterprise Project Manager Raghuvir Goradia at rjgoradia@ucanr.edu. 

Expectations over the next few months

Since this is a significant project with extensive impact, working through issues and reengineering business processes will take several months. The functional team will work throughout the coming months to identify and correct issues as they arise, and to ensure that all issues are addressed and processes set by the end of this fiscal year, June 30, 2024. 

Thank you again for your perseverance, patience and hard work. We are committed to providing you with assistance as we work to optimize our financial structure and systems.

Sincerely,

Tu Tran 
Associate Vice President, Business Operations

Read more