Duo login screen change coming April 7

Dear ANR Community,

Duo, UC ANR's multi-factor authentication app, is updating its login screen on April 7, 2024. UC Davis made this same Duo prompt change late last year.

What is changing?
• The new Duo login prompt starting Sunday, April 7, 2024.
• There is no action required on your part as this change will happen automatically. The Duo app does not require an update.

As a security protection, IT is reminding you to approve only login attempts that you have initiated and reject authentication requests that you are not expecting.

The Duo login prompt will change from this:

Duo login screen before April 7 change

To this:

Duo login screen after April 7 change

If needed, the "Other options" link allows you to choose other options as needed (e.g., using a texted code or a bypass code).

Depending on which option you chose, Duo may ask if the device you just used to authenticate is yours. Only click "Yes, this is my device" if the device is not shared with others. Clicking yes will prevent Duo from asking again on your device for 14 days.

Jaki Hsieh Wojan
Chief Information Security Officer

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