NEW FAQ (Frequently Asked Questions) System Now Available on VMS

Oct 29, 2009

The Statewide Master Gardener Program and ANR Communication Services are pleased to announce the launch of our new online system to assist Master Gardener volunteers find answers to hotline/help desk questions. The FAQ system (Frequently Asked Questions) enable volunteers to provide feedback to other FAQ’s and the ability to post their own questions with descriptions and photographs. UCCE Master Gardeners can access the FAQ system through the VMS, or through their UC portal. For further information and instruction on using the FAQ system, please click on the link below.  This first link is the FAQ Introductory video.  There are a total of six short videos that will guide you through the FAQ system, at the end of each video, there will be a prompt to continue on to the next video.

 http://stream.ucanr.org/mastergardener/mg_faq_intro/index.html

For more information or questions about the FAQ system, please contact James Sigala, Program Representative, UC Statewide Master Gardener Program, at jsigala@ucdavis.edu , (530) 865-1261.  This project was made possible by a grant from the Elvenia J. Slosson Endowment and UCANR Communication Services.  Project PIs include Pamela M. Geisel,  Scott Oneto, Dave Krause and Karl Krist.     Project Staff:  James Sigala

Special Thanks to our project Beta Testers:   David Alosi, Gail Barchfeld, Suzi Bender, Christie Bloomberg, Jackie Brooks, Lisa Chrisman, Gail Cole, Emma Connery, Amanda Crump, Mike Dragoon, Leigh Dragoon, Delynda Eldridge, Beatrice Etchison, Carole Frost, March Hachman, Gerry Hernandez, Renate Heyner, Steven Hightower, Kathy Jones, Ted Langlet, Vince Lazaneo, Devan Leni, Sue Leisca, Rena Marticorena, Peggy Mathers, Bella May, Donna Miller, Peggy Millson-Wu, Marinne Mueller, Amelia, Lisa Neufeld, Bill Nugent, Pauline Pedigo, Martha Platt, Stephanie Pocock, Michael Poe, Stephen Rae, Yvonne Rasmussen, Sandy Riegler, Colleen Salomon, Melanie Sarksian, Yvonne Savio, Ladd Sievenpiper, Bonnie Spamer, Mary Steele, Margaret Stelmok, Sharon Stolen, Tonya Taylor, Linda Thompson, John Vafis, Kristina Van Wert, Beverly Vasconcellos,  Nyla Wiebe and JT Williams


By Pamela M. Geisel
Author - UC Cooperative Extension Advisor, emeritus