Published on: June 13, 2023
We would like to update you on the current state of our services.
While we have made significant progress in restoring functionality, please note that the website and portal may be periodically unstable.
Additionally, we continue to restore sub-websites in groups. This approach allows us to prioritize critical services and expedite the overall restoration process. As a result, you may encounter certain websites that are still offline or undergoing restoration. You may also come across pages where images are temporarily unavailable. This is a known issue, images and visual elements will be restored as the process continues.
We anticipate that it will take a few more days to complete the entire restoration process....
Tags: IT (15), Server outage (2)
- Author: Pamela Kan-Rice
Published on: June 11, 2023
On the evening of Friday, June 9, we received notice from the Campus data center that there was a strong electrical burning smell in the building, near where our server racks are located. We responded immediately and came on-site to inspect all of our equipment racks and backup power source located therein.
While we found no issue or troubles emitting from our equipment, the burning smell persisted. Unable to determine the source of the burning smell, and out of an abundance of caution, we powered down our equipment and asked the data center staff to contact the fire department.
The fire department arrived at approximately 11 p.m., and suggested that the source was...
Tags: IT (15), server outage (2)
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