The data center relocation has been successfully executed, and the majority of websites and services are running smoothly. The team is actively resolving the remaining issues today, per the initial plan. Our payment gateway vendor, Touchnet, is set to implement crucial changes this evening, ensuring seamless processing of credit card payments for our surveys. We kindly request you start your initial validation in your respective areas and promptly inform us of any issues so that we can address them with priority.
Support: Please reach us at ucanrit@ucanr.edu to address any...
The UC ANR Data Center transition activities will commence on Saturday, Dec. 9, starting at 6 a.m. and continue until Monday, Dec. 11, concluding at 7 p.m.
During the transition period, online services such as UC ANR websites, UC ANR Portal, VMS and the survey tool will temporarily be inaccessible. However, separately hosted services, including Outlook email, Zoom and the project board will continue to function without interruptions.
The IT team will provide regular updates on the progress of the transition through email. If you have any inquiries, feel free to contact us at ucanrit@ucanr.edu.
Regards,
Sree Mada
Chief Information...
Dear ANR Community,
We would like to update you on the current state of our services.
We continue to make significant progress in restoring functionality, we aim to have all sub-websites restored tomorrow morning. Please note that the website and portal may still be periodically unstable. We are constantly monitoring services and will restore them as soon as possible.
We will continue to provide regular updates on our progress. Should you encounter any difficulties or have any questions, please don't hesitate to reach out to our support team at help@ucanr.edu.
Thank you for your patience and support.
Sree Mada
UC ANR Chief Information...