University of California
Farm Business and Market Place
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Building Trust with Consumers.
Description:
Trust is the foundation of marketing and relationships. 4 pages.
Authors:
Jussaume, R. Jr.
Publisher:
Washington State University Cooperative Extension
Publ. Date:
2000.
Weblink (Español):
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Developing a Roadside Farm Market
Description:
Pennsylvania orientation but has considerations important for all including customer service. 6 pages.
Authors:
Dunn, J., J. Berry, L. Kime, R. Harsh, J. Harper
Publisher:
Pennsylvania State University Extension
Publ. Date:
November 2006
Weblink:
Weblink (Español):
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I’m Right and You’re Wrong: Do’s and Don’ts in Customer Service.
Description:
The key elements of customer service. 2 pages.
Authors:
Padgham, J.
Publisher:
University of Wisconsin-Extension
Publ. Date:
2005.
Weblink (Español):
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Selling Strategies for Local Food Producers.
Description:
Discusses importance of customer service and relationships. 8 pages.
Authors:
McKelvey, B., M. Hendrickson and J. Parcell
Publisher:
University of Missouri Extension
Publ. Date:
none given.
Weblink (Español):
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Strategies to Attract and Keep Customers.
Description:
A farmer’s best marketing tool is customer satisfaction. 2 pages.
Authors:
Padgham, J.
Publisher:
University of Wisconsin-Extension
Publ. Date:
2005.
Weblink (Español):
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