ANR Employees
University of California
ANR Employees

ANR Update

UC ANR ServiceNow implementation training information

As we continue to prepare for the upcoming launch of our new ServiceNow platform at UC ANR for HR and IT go-live evening of June 21, we want to provide UC ANR employees with all the resources and support needed to ensure a smooth transition. 

No extra training is required, but for those who want more information, the training materials will help. We'll be adding an overview video as well once we get that recorded. 

The key difference is the creation of the Employee Center, which now is a way to create and view open HR and IT tickets in one place. 

Here's how you can access our training materials and prepare: 

  1. Training Documents: Training materials have been created to support our move to ServiceNow that address how UC ANR employees can create tickets and view current status.  To access these documents, visit the “Training Resources” section under the ServiceNow page (
  1. Office Hours: For additional support, HR and IT are hosting virtual office hours where you can drop in, ask questions and get ready. Below is the schedule for the upcoming weeks:
    When: June 13, 2-2:30pm and June 18, 2:30-3 p.m.
    How to join: Use the following Zoom information:

If you have any questions or need further assistance outside of office hours, please email HR and IT for help. Remember as part of this transition to ServiceNow from Zendesk, emailing HR at and IT at remains available.

We are committed to supporting you throughout this transition and ensuring you have an improved experience with ServiceNow. Your participation and engagement are key to the success of this implementation.

Thank you for your cooperation and support. 

Tu Tran, Associate Vice President for Business Operations
Bethanie Brown, Interim Executive Director of Human Resources

Posted on Monday, June 10, 2024 at 12:08 PM
Tags: Human Resources (41), IT (23), ServiceNow (2)

Ryan Tompkins’ Celebration of Life on July 14

Dear Colleagues, 

You are invited to celebrate the life of our dear friend and colleague Ryan Tompkins, UC Cooperative Extension forestry and natural resources advisor for Plumas, Sierra and Lassen counties, who passed away on May 6.

There will be a Celebration of Life for Ryan on Sunday, July 14, at the Plumas-Sierra County Fairgrounds in Quincy. The celebration program will begin at 3 p.m. with speakers and music. Cocktails will be served after the program, followed by dinner at 6 pm. 

We will be joined by Ryan's friends, family members, colleagues, classmates and community members. All are welcome to attend.  

If you are interested in attending, RSVP by filling out this form by Monday, July 1. Your RSVP will help organizers get an accurate head count for planning purposes, but nobody will be turned away. 

If you are not able to attend in person, you can register for the livestream of the celebration here.

This event is being coordinated by the Plumas TREX Incident Management Team at the request of Ryan's wife Michelle Coppoletta.

With sincere gratitude,

David Lile
UC Cooperative Extension director in Lassen County

Posted on Monday, June 10, 2024 at 10:25 AM
Tags: Ryan Tompkins (2)

2024 Whistleblower Brochure distribution

The University of California is committed to maintaining the highest standards of conduct in the fulfillment of its education, research, public service and patient care mission. Every employee at the University plays a role in maintaining our ethical standards. The University's Whistleblower Policy provides multiple avenues for employees to bring forward concerns of potential employee misconduct. The University encourages you to report concerns about possible improper governmental activity directly to the whistleblower hotline (; (800) 403-4744); or your supervisor, department head, Locally Designated Official (LDO) or other appropriate university offices or officials.

The systemwide whistleblower hotline is independently operated to receive calls or web-based reporting from faculty, staff, students or members of the public. The hotline allows for anonymous reporting, forwarding reported concerns to appropriate University officials for processing. This hotline is staffed seven days a week, 24 hours per day and is capable of receiving reports in a number of different languages.

For more information about the whistleblower process, please visit the UC Whistleblower website or the ANR Whistleblower website,, and keep an eye out for posters displayed in various employee areas that outline reporting channels. Additionally, the University's whistleblower poster highlights other avenues for reporting improper governmental activity, such as the California State Auditor and the California Attorney General.

The California Government Code requires every state agency, including the University of California, to annually distribute to its employees a message from the California State Auditor that provides an explanation of the California Whistleblower Protection Act. Please find the 2024 message attached.

Our collective goal is to ensure that the University of California remains a highly ethical institution, adhering to our internal policies as well as external regulations and laws. Together, we can continue to foster an environment of integrity and uphold the principles that define our institution.

Attached Files
2024 CSA Brochure
Posted on Wednesday, June 5, 2024 at 10:15 AM

UC ANR transitions to ServiceNow for IT, HR

We are pleased to announce that UC ANR will implement ServiceNow for Information Technology and Human Resources assistance next month. This transition away from Zendesk to ServiceNow marks the beginning phase of our initiative for process improvement and enhanced customer service. Some of you may have heard about this already, and we are excited to share these updates with everyone.

Currently, both the HR and IT teams use separate instances of Zendesk as the main intake ticketing system/communication platform. While this system served us well initially, it has become clear that this structure no longer serves our evolving needs. Therefore, we have been preparing to implement a unified ticketing system, providing you with a new customer-centered experience and a single, more transparent dashboard for UC ANR employee needs. 

The UC ANR Portal will be updated as part of our go-live to ServiceNow and we will still be reachable by email.

As we approach the implementation by June 2024, you will receive additional information including resources to help you become familiar with the new system. We are moving towards a more efficient service environment and look forward to the positive changes this will bring. We appreciate your support during this implementation.               

Tu Tran, Associate Vice President for Business Operations
Bethanie Brown, Interim Executive Director of Human Resources


Posted on Tuesday, May 28, 2024 at 2:27 PM
Tags: Human Resources (41), IT (23), ServiceNow (2)

2024-25 UC Cooperative Extension positions announced

Dear Colleagues,

It is with great pleasure that I announce that the University of California Agriculture and Natural Resources (UC ANR) is continuing to support the research and extension needs of California through placement of new University of California Cooperative Extension (UCCE) Advisor and Specialist positions. Thanks to extensive collaboration with campuses across the UC system, our UC Research and Extension Centers (RECS), UCCE County offices, and our many partners in government and the private sector, the following positions have been approved for recruitment:

UCCE Advisors:


Counties Served

Office Location

4-H Youth Development: College and Career Readiness

Lake and Mendocino

To be determined (TBD)

4-H Youth Development: College and Career Readiness

Alameda and Contra Costa



4-H Youth Development: College and Career Readiness

San Luis Obispo, Santa Barbara and Ventura


4-H Youth Development: Leadership and Civic Engagement

Modoc, Lassen, Plumas and Sierra


Agricultural Workforce Development

San Joaquin Valley



Sacramento, Solano and Yolo


Avocado, Citrus, and Subtropical Fruits

Riverside and San Diego

San Diego

Citrus and Pistachio

Kern, Kings and Tulare


Commensal Rodents & Urban Wildlife Integrated Pest Management

Alameda, Contra Costa, San Mateo, San Francisco and Santa Clara

Santa Clara

Disaster Preparedness, Response, and Resiliency

Monterey, San Benito and Santa Cruz


Environmental Horticulture

Riverside and San Bernardino


Environmental Horticulture & Controlled Environment Agriculture

Monterey, San Benito, San Mateo and Santa Cruz


Field and Vegetable Crops Integrated Pest Management

Fresno, Kings, Madera and Tulare

West Side REC

Food Systems

Los Angeles and Ventura


Fruit Postharvest Handling

Fresno, Kern, Kings, Madera and Tulare

Lindcove REC

Horticulture and Small Farms

Nevada and Placer


Livestock and Natural Resources

Lake and Mendocino


Livestock and Natural Resources

Marin and Sonoma


Livestock and Natural Resources

Shasta and Trinity


Low Desert Weed Management  

Imperial and Riverside


Nutrient Management & Forage Systems

Merced, San Joaquin and Stanislaus


One Health Integrated Produce Safety

Monterey, San Benito and Santa Cruz


Orchard Systems: Almond, Apricots, Peaches, and Pistachio

San Joaquin and Stanislaus


Orchard Systems: Apples, Cherries, Olives, and Walnuts

San Joaquin and Stanislaus

San Joaquin

Outdoor Recreation/Connected Communities

Lassen, Plumas and Sierra


Vegetable Crops

Butte, Colusa, Glenn, Sutter and Yuba


Vegetable Crop and Weed Science

Monterey, San Benito and Santa Cruz


Viticulture and Tree Fruit

Sacramento, Solano and Yolo


Weed Science

Marin, Napa and Sonoma





Host / Location

Agricultural Acarologist

UC Riverside Dept. of Entomology / Kearney REC

Agricultural Economics: Small Farms and Rural Economic Development

UC Santa Cruz Department of Economics; Center for Agroecology      

Agricultural, Food and Natural Resources Computational Data Science

UC San Diego Supercomputer Center

Agricultural Waste Management and Bioenergy Production

UC Merced Dept. of Mechanical Engineering   

Agricultural Policy

UC ANR / California Dept. of Food and Agriculture

Agricultural Technology Workforce Development


Beef Cattle Production Systems

UC Davis Dept. of Animal Science

Climate Resilient Orchard Systems

UC Davis Dept. of Plant Sciences

Climate Resilient Rural Community Development

UC Berkeley ESPM

Coastal Hydrology Agriculture and Water Resilience

UC Santa Cruz Dept. of Earth and Planetary Sciences; Center for Agroecology           

Coastal Produce Safety Systems


Field Trials and Testbeds Design and Operation

UC ANR VINE / Kearney and Westside RECs

Food Safety/Drones/Remote Sensing

UC Santa Cruz / Monterey Bay Education, Science and Technology Center (MBEST)

Groundwater Quantity and Quality

UC Merced Dept. of Civil & Environmental Engineering / West Side REC

Mental and Emotional Health in Youth Families and Communities

UC Davis Dept. of Human Ecology

Oak Woodland Management and Conservation 

UC ANR / Hopland REC

Organic Production: ANR OAI Academic Director

UC Merced Dept. of Life and Environmental Sciences

Outdoor Recreation

UC ANR / CA Governor's Office of Business and Economic Development

Recycled Water Reuse and Brackish Water Desalination

UC Davis Dept. of Land, Air and Water Resources; Biological and Agricultural Engineering

Sustainable Dairy Cattle Nutrition

UC Davis Dept. of Animal Science

The UCCE Advisor positions will be released for recruitment in small batches over the next several months to facilitate engagement of various selection committees.  The UCCE Specialists will be released to campuses for recruitment upon completion of the Memorandums of Agreement (MOAs) currently being renewed between UC ANR and the campuses/host sites.

We wish to thank the UC ANR program teams, county and REC directors, leadership from the UC campuses, the Program Council, and all of our collaborative partners who assisted with this position call, submissions and reviews. We truly could not be successful without your engagement and expertise.

Glenda Humiston
Vice President

Posted on Friday, May 24, 2024 at 4:56 PM

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