Dear Colleagues:

Thank you for your hard work this year. Each University of California (UC) employee is critical to our success and helps us achieve our shared goals of education, research, patient care, and student support. We know that your everyday duties can be demanding, making it easy to forget certain routine, but required, tasks like submitting your timesheet or absences. While these small tasks are sometimes the most difficult to remember, they are critical to our shared success and duty as a public employer.

With that in mind, this is a reminder to all university employees who submit timesheets in local time and attendance systems to submit your time worked, absences, and/or acknowledge you have no absences to...

As we continue to prepare for the upcoming launch of our new ServiceNow platform at UC ANR for HR and IT go-live evening of June 21, we want to provide UC ANR employees with all the resources and support needed to ensure a smooth transition. 

No extra training is required, but for those who want more information, the training materials will help. We'll be adding an overview video as well once we get that recorded. 

The key difference is the creation of the Employee Center, which now is a way to create and view open HR and IT tickets in one place. 

We are pleased to announce that UC ANR will implement ServiceNow for Information Technology and Human Resources assistance next month. This transition away from Zendesk to ServiceNow marks the beginning phase of our initiative for process improvement and enhanced customer service. Some of you may have heard about this already, and we are excited to share these updates with everyone.

Currently, both the HR and IT teams use separate instances of Zendesk as the main intake ticketing system/communication platform. While this system served us well initially, it has become clear that this structure no longer serves our evolving needs. Therefore, we have been preparing to implement a unified ticketing system, providing you with a new...

UC ANR is deeply committed to supporting our community and building a positive work environment that is welcome, accessible and inclusive to all. We are pleased to announce, that in collaboration with the entire UC system, there has been a strategic evaluation of initiatives and activities in relation to the prevention, detection and response to harassment and discrimination.  As a result, President Drake shared in his letter to the UC community that a Presidential Workgroup has reviewed and recommended a number of systemwide initiatives including a new policy and procedural framework that will offer enhanced protection, support and resources to...