The data center relocation has been successfully executed, and the majority of websites and services are running smoothly. The team is actively resolving the remaining issues today, per the initial plan. Our payment gateway vendor, Touchnet, is set to implement crucial changes this evening, ensuring seamless processing of credit card payments for our surveys. We kindly request you start your initial validation in your respective areas and promptly inform us of any issues so that we can address them with priority.
Support: Please reach us at ucanrit@ucanr.edu to address any...
- Author: Pamela S Kan-Rice
Based on feedback from various stakeholders regarding our Data Center move cutover activities, ANR leaders have approved adjusting the start time to accommodate critical deadlines. Originally scheduled for Friday, Dec 8, at 5 p.m., the new start time is now set for Saturday, Dec 9, at 6 a.m.
The new cutover schedule is from Saturday, Dec 9, from 6 a.m. to Monday, Dec 11, concluding at 7 p.m.
Various web-based services, such as UC ANR websites, UC ANR Portal, VMS, and the survey tool, will be unavailable during the cutover. However, hosted separately, Outlook email, Zoom, and project board will operate without interruption.
The IT team will provide regular updates...
- Author: Pamela S Kan-Rice
Update 11/30/23: The cutover schedule has been revised and will now be Saturday, Dec. 9, from 6 a.m. to Monday, Dec. 11, concluding at 7 p.m.
ANR IT is excited to provide an update on our progress on relocating to a new Data Center and firing up new equipment. This project represents a significant step forward for ANR's IT infrastructure, bringing us closer to our objectives of modernizing our architecture, ensuring system stability, and ultimately enhancing the customer experience.
Minimizing impact on your work
As the project progresses in the next three weeks, our IT team is dedicated to minimizing disruptions to your work and ensuring clear communication. There will...
Current status:
All UC ANR websites that have been updated in 2023 have been restored. The main website has also stabilized and has been consistently up for more than 48 hours. The team has been working to resolve issues and errors quickly.
Remaining restoration:
Older websites that were not updated in 2023 are still undergoing restoration. Only the last 5 years of content have been restored for larger websites. Older content will be brought back once all more current sites are up.
Communication and updates:
We will continue to provide updates on our progress, and you can expect further communication as we make significant strides in...
ANR Community,
IT has scheduled an outage of our public server infrastructure on Thursday, July 6, between 6 a.m. and 8 a.m. During this window, all public-facing websites and remote access will be unavailable.
The purpose of this outage is to move our public-facing server to a new firewall to enhance security and reliability of our systems.
Please note the following details regarding the server outage:
Date: Thursday, July 6, 2023
Time: 6-8 a.m.
Duration: Approximately 2 hours
Impact: During this period, all public-facing website access will be temporarily unavailable.
We apologize for any disruption this may cause. IT will work to minimize the duration of the outage and...
