Digital Accessibility

Request Assistance

Overview

The Digital Accessibility team provides guidance and consultation to help UC Agriculture and Natural Resources (UC ANR) create accessible digital content and technology.

If you have a question, need accessibility guidance, or would like support for a project, this form is the best way to request assistance.

When to Request Assistance

Consider requesting assistance if you need help with:

  • Accessibility requirements and compliance questions
  • Websites and web applications
  • Documents and PDFs
  • Images and graphics
  • Video and multimedia content
  • Email or social media accessibility
  • Accessibility testing
  • Technology accessibility evaluations
  • Procurement reviews
  • Accessibility planning and implementation
  • Training recommendations
  • Remediation strategies

You do not need to be an accessibility expert to request assistance. Questions are welcome at all stages of the process.

What Support Is Available?

Support may include:

Accessibility Consultation

Receive guidance on accessibility requirements, best practices, and implementation approaches.

Content Accessibility Guidance

Get help creating or improving accessible:

  • Documents and PDFs
  • Websites
  • Images and graphics
  • Videos and multimedia
  • Email communications
  • Social media content

Technology Accessibility Support

Receive guidance on:

  • Software accessibility
  • Vendor accessibility documentation
  • VPAT and ACR reviews
  • Accessibility risks and considerations
  • Technology procurement processes

Project Support

Accessibility is most effective when considered early.

The Digital Accessibility team can help identify accessibility considerations, risks, dependencies, and opportunities during project planning and implementation.

Before Submitting a Request

You may find answers to common questions in:

Reviewing these resources may help answer common questions and provide useful background information.

What Information Should I Include?

To help us understand your request, please provide as much relevant information as possible.

Information that may be helpful includes:

  • A description of your question or issue
  • Relevant URLs
  • Copies of documents or materials
  • The name of the technology or platform involved
  • Project timelines or deadlines
  • Any accessibility concerns already identified

Providing additional context helps us understand your needs and identify appropriate next steps.

Response Expectations

Requests are reviewed in the order received and prioritized based on factors such as:

  • Accessibility risk
  • Business impact
  • Regulatory requirements
  • Project timelines
  • Available resources

Complex requests may require additional information, consultation, or collaboration with other teams.

Accessibility Is Easier When Planned Early

Accessibility issues are often easier and less expensive to address when identified early in the content creation, project planning, or procurement process.

Whenever possible, seek assistance before content is published, technology is purchased, or projects are launched.

Submit a Request

Submit an Accessibility Assistance Request [link to request form].

The Digital Accessibility team is committed to helping UC ANR create more accessible digital content, technology, and services for everyone.