Information Technology

UC ANR Information Technology provides technology solutions that support communication, security, and day-to-day operations across the division.

IT Help Desk

Questions about hardware, software, or logging in? Need help with IWP? See how to file an IT help desk ticket.

Knowledge Base

Find answers to common IT questions in the IT knowledge base.

Zoom

UC ANR uses Zoom for video, phone, and web conferencing. Find training, security guidance, troubleshooting, and best practices on the Zoom resources page.

Integrated Web Platform (IWP)

IWP is UC ANR's current web platform, built on Drupal. Learn more about IWP and available web services.

Staff Directory

Keeping your staff directory current is important, especially for the Director and Unit Information Security Lead roles. Keeping your directory current ensures mailing lists stay accurate and only staff have access to critical UC ANR systems. Recently, UC ANR began developing a new cybersecurity program based on requirements from UCOP. One of the requirements is to identify key roles in the organization. See instructions for updating your staff directory or updating your staff directory as a director.

Security

UC ANR is developing an information security program based on the UC-wide BFB-IS-3 policy requirements. Learn more about IT security at UC ANR.

Collaborative Tools

Collaborative Tools allows UC ANR members to communicate via messages and documents and retain discussions online. See the Collaborative Tools admin guide.

Device Information

Need your device's model or serial number for UC ANR's asset inventory? See how to look up device information for desktops, laptops, tablets, and university-owned mobile phones.

Desktop Software

ANR IT-provided computers include a standard set of software by default. View the list of included desktop software.