Archive Nut, Prune and Olive Programs

Create your Legacy with a Planned Gift. You can arrange a gift in the present for allocation at a future date.

Cynthia Lydon, Chair Federal Tax Audit Manager Apple Inc. Austin, TX Elisabeth Wade, Vice Chair Dean, School of Science and Technology Sonoma State University Rohnert Park, CA June Coleman, Esq.

Note: Zoho Desk has released an updated user interface. The Zoho screenshots in this website all show the previous version. You should be able to "get the idea" since the UI is more of a refinement than an overhaul, keep this in mind and direct questions to the leads if you have any.

Viewing Tickets | Working Tickets | Phone Calls / Walk-Ins | Other Topics This page contains information about: Viewing a ticket Claiming a ticket Researching a ticket Forward a ticket Handling forwarded (incoming) tickets Responding to a ticket Adding a comment Reviewing a ticket Closing a ticket T...

Viewing Tickets | Working Tickets | Phone Calls / Walk-Ins | Other Topics All phone contacts should be recorded with a new Zoho Desk ticket. To create a new ticket Hover over the "+" icon at the top right of the screen Click the triangle that appears just below it Click on "Ticket".

Viewing Tickets | Working Tickets | Phone Calls / Walk-Ins | Other Topics This page contains information about the following Zoho Desk topics: Forwarding an email Editing a ticket (correcting email address or contact) Adding an attachment (such as a client specimen sheet, microscope photo) Merging t...

April 25, 2018 Attendees: Markene Smith, Barbara Hunt, Sally Pyle, Sue Van Stee, Mary Keith Osborn, Susan Casner-Kay, Joan Cloutier, Laura Monczynski, Wendy van der Linden, Carolyn Kameya, Mary Ann Lipsig, Jennifer Donlach, Sharon Kirsch, Linda Owens, Alyce Maclise, Jeanne Homen-Parzygnot, Cindy Day...

Help Desk Committee Meeting June 27, 2018 Attendees: John Rizzi, Steve Munzel, Wendy van der Linden, Milli Wright, Kathy Alford, Mary Keith Osborn, Sharon Kirsch, Marty Provencher, Margaret Donohoe, Barry Hoffman, Diana Bebbington, Jacqueline Bogard, Linda Owens, Jim Lockhart, Mildy Weinstein Leads:...

Regular Monthly Shifts Canceling a shift Visit the Help Desk Calendar to view available slots.

This list is a set of exercises to guide you through common functions in Zoho Desk. It's intended for people interested in using the system to practice their skills. Use the Zoho Desk Cheat Sheet and/or online help as you address each item.