As we near migration from Site Builder and release of IWP there are many questions folks have. This is a compilation of recent questions and answers from those sessions.
It's important to understand that things will be changing as we move over to the new platform. Site Builder has around 20 years of development, and many of the assets and features of Site Builder will not be migrated to IWP. After release of IWP, the development team will continue work on bugs, and will priortize some enhancements.
Migration from Site Builder to IWP is not a 1:1 migration. Things will look different, some links may be broken, and some images and files may be missing. Layouts will vary. But most issues we see can easily be fixed by owners and admins. Migration from the four templates of Site Builder, 5 or so layouts and massive custom HTML and CSS is highly challenging, hence the bugs that surface.
Events
- Q: Can the Event Address be automatically set to start in the United States?
- A: That is being considered for enhancement post release. In the meantime you can jump to the United States by clicking on the drop down and start typing United States.
- Q: Event Date is showing up as Day, Month, Year - Can that be switched to Month Day Year?
- A: That has been logged as a bug and will be fixed.
- Q: Primary image is showing up twice on my events - the example on the IT training site has it there once under the event title. Can we remove the image at the top? It's not needed twice.
- A: This is probably a (sometimes) migration bug. You can fix that on your page by deleting the extra image.
- Q: On the IT IWP training site it mentions being able to change the form settings for the evaluation & registration form, including the open & close date. This doesn't seem to be active. Can it be made active?
- A: The training site was updated as that has been removed.
- Q: Tagging on events - what are cultural practices, and how were those tags determined?
- A: As part of an earlier phase of the IWP project, a taxonomist determined this draft of tags. Cultural practices were intended to be for a specific operation, think pruning or postharvest. A Content Governance Council will be formed and will determine the tags going forward with a request process.
- Q: How do we update the social media icons at the bottom? Or add social media links to our page?
- A: For social media, we are fixing a bug as there is a social media content that can be added that displays the graphics under the menu that can be associated specific to the site you are on.
- Q: Can the donation link at the bottom of the page be updated to go to a specific program/county?
- A: These will be updated post-launch by UC ANR Development Services to get each link correctly associated.
- Q: The All Events button shows ALL UCANR events - can that be updated so they just show the events for the county or program page the viewer is on?
- A: This is a known issue and already being worked on by the vendor, so it should be fixed at go-live (not in the training environment).
- Q: Videos linked are showing up as an extremely small thumbnail - is there a way to change the size or do we just need to embed using code from YouTube?
- A: Please use iFrames embed code.
- Q: How do we connect our blog to our main site/link to internal sites?
- A: You can add this item on the "featured content" section of the "group home" editing screen. Or, you can add it on the left nav as a URL. Thirdly, the vendor has already been asked to allow for blogs to be added to the "collection" content type.
- The easiest and simplist way is the add the relative link to your blog collection to the left hand navigation, or add such a link to a page. A relative link is a web address that point to a page on the same domain such as /site/information-technology. An absolute link contains the entire URL including the domain name. For internal pages you should be using relative links.
Blogs
- Q: Why aren't all authors listed in blog posts? Currently only the first author by alphabetical order last name shows up.
- A: Currently only the primary author is being migrated over due to complexities and limitations in migration scripting, and functionality in the original Site Builder Code. Additional Authors could be added to the content of blog posts.
- Q: Why don't the hyperlinks in the blog post content show up in the summary of the blog post on the main page? Can you change it so that the content is viewable all on the main page? Why the redirect link?
- A:
General Questions
- Q: Our PDF document links show up as the name of the document instead of text that it was hyperlinked as. Is this a bug? Or will we have to update all of our PDF hyperlinks manually in the content?
- A: This is a known bug and will be fixed in next migration.
- Q: Is there any flexibility in the home page layout?
- A: Currently there is little flexibility, somewhat by design. After release we'll be fixing bugs, and adding some enhancements. You can add a variety of HTML tags if you know HTML. Clicking on the About Text Formats link at the bottom of the text box will provide a list of acceptable HTML tags, classes and formatting attributes.
- Q: Can we embed an image in any page, article or event content type?
- A: Most content types have the option of a primary image, as well as adding images in the content via the text editor.
Social has no primary image but allows adding images in the text editor
Tool has only Primary Image.
People has a profile image, and adding images in the text editor. - Q: Will UCANR be providing any approved, sized images to use?
- A: There will be some images such as the various logos available. Strat Comm will provide guidance. Currently Strat Comm recommends this site to download photos.
- Q: Is there a way to set what part of the primary image becomes the thumbnail?
- A: Yes, see "setting focal point" on this training page: Setting Focal Point
- Q: How do you set the focal point of a Primary image?
- A: Intructions for setting the focal point of the Primary Image are on our IWP Training Site
- Q: If an event has no speaker or sponsor is there a way to have it not show up in the event listing?
- A: This is a known issue and already submitted to the vendor. So it should be fixed at go-live (not in the training environment).
- Q: For formatting the body of content in Drupal, is the Heading 1 style missing? I'm only seeing Heading 2, Heading 3… etc.
- A: H1 header tags should only be used once on a page and display the page title which should indicate what the page is about. H2-h6 tags can be used multiple times. Keep in mind that Header tags indicate headings and sub-headings of a page and are used to structure content. They should not be used stylistically.
- Q: In the navigation, sub-menus don't seem to work
- A: This is most likely a bug. It's been noted, and should be updated in the migration script. If it doesn't get fixed for your site, you can manually add a child link.
- Q: An event title becomes part of the URL, what happens when two events have the same title?
- A: Usually Drupal will detect a duplicate link and will append the second link so that there isn't a conflict.
- Q: It looks like some of the images on my website are missing; is this a bug, or will I need to re-upload these images in Drupal during clean-up.
- A: This is most likely a bug. The migration script got updated, and hopefully the bug is fixed. If it isn't then IWP users will have to manually add them to their IWP site.
- Q: When the site is moved over to Drupal will we still have access to the code?
- A: Yes, you will be able to see the Source Code view «» as you did in Site Builder. At the bottom right of the text box is a link to a page that displays the tags and attributes you can use.
- Q: Will commented text and inline CSS be stripped out in the transfer?
- A: Yes, in most cases the CSS and comments will be stripped out.
- Q: I have several inline code buttons that I set up, will these work?
- A: In some cases custom html and css may work. We will have to see on an individual basis.
- Q: Will ASK Survey Buttons migrate?
- A: The ASK Survey Buttons come from the Survey Tool Integrated Asset. That is not being migrated. You can however create your own button like this:<a class="btn btn-primary" href="//surveys.ucanr.edu/survey.cfm?surveynumber=14552">Open Survey</a> and add it to the text editor <> Source Code view in IWP.
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